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Stage 1: Relationship Development
includes initial meeting, rapport building, information gathering, goal setting, and informed consent
Stage 2: Extended Exploration
through your theoretical approach and strategies, you explore and assess the emotional and cognitive dynamics of the client, past problem-solving behaviors, and ability to make decisions (also, goals from stage 1 are re-evaluated
Stage 3: Problem Resolution
depends on the information gathered and the activity for everyone increases including the counselor facilitating, demonstrating, instructing, and providing a safe environment for change
Stage 4: Termination and Follow-Up
collaboratively decided by the client and counselor and follow up strategies are determined before the final session
Empathetic Understanding
feel with and not for clients
Respect and Positive Regard
a belief in each client’s innate worth and potential and the ability to communicate this belief in the helping relationship
Genuineness and Congruence
ability to be authentic in the helping relationship
ability to behave as one feels and not playing the role of helper
Concreteness
ability to see the incomplete picture the client is painting (feeling, describing) and communicate to clients the complete picture
Warmth
communicate and demonstrate genuine caring and concern for clients
Immediacy
ability to deal with the here-and-now factors that operate within the helping relationship
Strategies for Rapport Building
attending and encouraging
restating and paraphrasing
reflecting content and reflecting meaning
clarifying and perception checking
summarizing
Strategies for Depth and Relationship Enhancement
counselor self-disclosure
confrontation
responding to nonverbal cues
Strategies for Data Gathering
questioning
probing/leading
Cultural Humility
the ability to maintain an interpersonal stance that is other-oriented (or open to the other) with an aspect of cultural identity that is most important to the client