business test ch 20

april 16

Human Resource Management (HRM)

The management of employees in a way that enables them to help a company reach its strategic objectives

Headhunters

A search firm that identifies qualified candidates for executive positions

Workforce diversity

Differences among employees on such dimensions as gender, age, ethnicity, and race

Job description

An outline, or summary, of the work to be performed for a particular position

Job specification

A list of the knowledge, skills, abilities, and other characteristics needed to perform a specific job

Behavioral interviews

An approach that assesses the suitability of job candidates based on how they have responded to specific employment-related situations and looks for patterns in past behaviors

Validity

The extent to which a test assesses true job performance ability

Reliability

The consistency of a test in measuring job performance ability

Employee training

Planned efforts to help employees master the knowledge, skills, and behaviors they need to form their duties

Management development

Preparation or employees tor career advancement through education, job experiences, network development, and performance assessment

On-the-job training

Instruction at the place of employment, supervised by a professional trainer or experienced employee

Job Instruction Taking

A systematic, step-by-step method for on-the-job training of nonmanagerial employees

Piecework

Financial incentive based on number of units produced

Employee benefits

Supplements to compensation, designed to be attractive and useful to employees

Flexible benefit programs (cafeteria plans)

Benefit programs that allow employees to select the types of benefits they wish to recieve

Co-employment

An arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees

Professional employer organizations (PEOs)

A company that sets up co-employment aggrements

Civil Rights Act

Legislation prohibiting discrimination based on race, color, religion, sex, or national origin

Occupational Safety and Health Act

Legislation that regulates the safety of workplaces and work practices

Fair Labor Standards Act (FLSA)

Federal law that establishes a minimum wage and provides for overtime pay

Family and Medical Leave Act

Legislation that assures employees of unpaid leave for childbirth or other family needs