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Problem Solving
Creating mental models of a problem and using them to find solutions.
Problem
A situation where there is a gap between the current state and the goal state.
Solution
An action or series of actions that transforms the current state into the goal state.
Wessell’s Four Stages of Problem Solving
Define problem, devise strategy, execute strategy, evaluate progress.
Define the Problem
Identifying the goal state, current state, and available actions.
Devise a Strategy
Selecting actions that may reduce the distance between current and goal states.
Execute the Strategy
Carrying out the intended actions.
Evaluate Progress
Measuring how close the current state is to the goal state after acting.
Well-Defined Problem
A problem where the current state, goal state, and available actions are clearly specified.
Ill-Defined Problem
A problem where information about the current state, goal state, or available actions is missing or unclear.
Mental Representation
The way beliefs, knowledge, and memories are stored in the mind.
Mental Representation of a Problem
Knowledge about a problem’s current state, goal state, and available actions.
Functional Fixedness
A mental block against using an object in a new way needed to solve a problem. Eg no hammer, use a book
Reducing Functional Fixedness
Training people to think of alternative uses for objects.
Algorithm
A step-by-step procedure guaranteed to solve a problem.
Heuristic
A fast rule-of-thumb strategy that may help solve a problem but is not guaranteed to work.
Generate-Test Heuristic
Repeatedly generating possible solutions and testing whether they work. Eg lock combinations
Difference Reduction Heuristic
Choosing actions that most reduce the gap between the current and goal state.
Subgoals
Intermediate states between the current state and goal state used to break down complex problems.
Means-End Analysis
Identifying differences between the current and goal state and selecting actions to reduce them.
Incubation
Taking a break from a problem to help find a later solution.
Decision Making
The cognitive process of choosing between actions or alternatives.
Preference-Based Decision Making
Choosing between actions based on preferred outcomes.
Perceptual Decision Making
Choosing between interpretations of sensory information.
Expected Utility Theory (EUT)
Theory stating people choose the option with the greatest expected overall benefit.
Acts (EUT)
The possible actions a decision-maker can take.
Consequences (EUT)
The possible outcomes of actions.
States (EUT)
Factors outside a person’s control that influence outcomes.
Utility
The subjective value or usefulness of an outcome.
Expected Utility
The overall value of a choice based on probabilities and utilities of outcomes.
Rationality in EUT
Choosing the option that maximises expected utility.
Prospect Theory
Theory stating humans do not always make perfectly rational decisions and evaluate outcomes relative to a reference point.
Reference Point
The standard people compare outcomes against when judging gains or losses.
Risk Aversion
Preferring a certain outcome over a risky outcome with equal expected value.
Loss Aversion
Losses are felt more strongly than equivalent gains.
Framing Effect
People make different decisions depending on whether outcomes are framed as gains or losses.
Endowment Effect
People overvalue things they already own.
Default Option Bias
People tend to stick with the pre-selected or default option.
Affect Heuristic
Making decisions based on emotions rather than careful reasoning.
Judgment
The mental process of forming beliefs and deciding what is likely true.
Availability Heuristic
Judging likelihood based on how easily examples come to mind.
Representativeness Heuristic
Judging something based on how similar it is to a typical example.
Anchoring and Adjustment
Relying heavily on the first piece of information received and adjusting from it.
Probability Distortion
Overestimating rare events and underestimating common ones.
Illusory Correlation
Believing two things are related when they are not.
Confirmation Bias
Seeking information that supports existing beliefs while ignoring contradictory evidence.
Base Rate Neglect
Ignoring the general probability of an event occurring.
Small Sample Bias
Drawing conclusions from too little data.
Non-Representative Sample Bias
Drawing conclusions from a sample that does not accurately reflect the population.
Reasoning
The process of drawing conclusions from information.
Deductive Reasoning
Using a general rule to reach a specific conclusion that must be true if premises are true.
Valid Argument
An argument where the conclusion logically follows from the premises.
Conditional Reasoning
Deductive reasoning using IF → THEN statements.
Modus Ponens
If P then Q; P occurred; therefore Q occurred.
Modus Tollens
If P then Q; Q did not occur; therefore P did not occur.
Inductive Reasoning
Using specific observations to form a general conclusion that is probably true.
Abductive Reasoning
Choosing the most likely explanation for observations.
Procedural Memory
Long-term memory for skills and actions learned through practice.
Motor Learning
The process where movements become faster, smoother, and more accurate through practice.
Learning
long-lasting change in behaviour caused by experience Example - touching a hot stove makes you more careful next time.
Verbal-Cognitive Stage
Beginner stage of motor learning requiring high attention, mental effort, and feedback.
Associative Stage
Practice stage where movements become more consistent and refined.
Autonomous Stage
Expert stage where skills become automatic and require little conscious attention.
Deliberate Practice
Focused and effortful practice aimed at improving weaknesses.
Consolidation
The process that strengthens and stabilises procedural memories after practice.
Neuroplasticity
The brain’s ability to change and adapt structure and function through experience.
Structural Neuroplasticity
Physical changes in brain structure caused by learning and experience. Eg new neural connections former during learning a skill like piano
Microstructural Neuroplasticity
Changes in neurons and synapses occurring over hours to days.
Macrostructural Neuroplasticity
Changes in overall brain structure and volume. occurring over weeks to months.
Long-Term Potentiation (LTP)
Strengthening of synaptic connections between neurons through repeated activation.
Long-Term Depression (LTD)
Weakening of synaptic connections between neurons.
Memory
Change in the brain/mind following experience involving encoding, storage, and retrieval.
Patient H.M.
Had hippocampal damage after surgery for epilepsy and could not form new declarative memories, but could still learn new procedural/motor skills. Demonstrated that declarative and procedural memory rely on different brain systems.
Forgetting Curve
Memory declines rapidly over time without rehearsal.
Serial Position Effect
Best recall for first (primacy) and last (recency) items in a list, worst recall in middle
Primacy Effect
Better recall for items at the beginning of a list.
Recency Effect
Better recall for items at the end of a list.
Autobiographical Memory
Memory for personal life events linked to identity.
Flashbulb Memory
Vivid memory for emotional events.
Eyewitness Memory
Memory for witnessed events, prone to distortion and false memories.
Multi-Store Model
Memory system consisting of sensory memory, short-term memory, and long-term memory.
Sensory Memory
Briefly holds sensory information, large capacity short duration
Iconic Memory
visual sensory memory less than 1 secound
Echoic Memory
Short auditory sensory memory lasting 2-4 secs
Short-Term Memory (STM)
holds limited information for a short period, Duration – 15–20 secs, Capacity – 5–9 items (Miller’s Law)
Miller’s Law
STM capacity is around 5–9 items.
Rehearsal and chunking
rehearsal - Repeating info to keep it in memory longer, Chunking-Grouping info into meaningful units to increase capacity.
Rehearsal
Repeating information to maintain it in memory longer.
Chunking
Grouping information into meaningful units to increase memory capacity.
Working Memory
Limited-capacity system for temporarily storing and manipulating information.
Difference Between STM and Working Memory
STM only stores information, while working memory stores and manipulates information.
Phonological Loop
Working memory component processing verbal and auditory information.
Phonological Similarity Effect
Similar-sounding words are harder to remember.
Word-Length Effect
Shorter words are easier to remember than long words.
Visuospatial Sketchpad
Working memory component storing and manipulating visual and spatial information.
Central Executive
Controls attention and coordinates working memory systems.
Episodic Buffer
Integrates information from working memory and long-term memory.
Long-Term Memory (LTM)
Large-capacity memory system with long duration.
Types of LTM Explicit Memory
Conscious episodic (personal experiences ) and semantic (world facts) memory recall
Explicit (Declarative) Memory
Conscious memory retrieval.