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A set of flashcards covering key terms and concepts in social psychology and personality.
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Social psychology
The scientific study of how we think about, influence, & relate to one another.
Person perception
How we form impressions of ourselves & others, including attributions of behavior.
Attribution theory
Theory that we explain someone’s behavior by crediting either the situation or the person’s stable, enduring traits.
Fundamental attribution error
Tendency for observers to underestimate the impact of the situation & to overestimate the impact of personal disposition.
Actor-observer bias
Tendency for those acting in a situation to attribute their behavior to external causes, while observers attribute others’ behavior to internal causes.
Mere exposure effect
The tendency for repeated exposure to novel stimuli to increase our liking of them.
Prejudice
An unjustifiable & usually negative attitude toward a group and its members.
Stereotype
A generalized belief about a group of people, which may be accurate or overgeneralized.
Discrimination
Unjustifiable negative behavior toward a group or its members.
Just-world phenomenon
Tendency for people to believe the world is just & that people get what they deserve.
Social identity
The aspect of our self-concept that comes from our group memberships.
Ingroup
‘Us’ - people with whom we share a common identity.
Outgroup
‘Them’ - those perceived as different or apart from our ingroup.
Out-group homogeneity bias
The tendency to perceive members of an outgroup as highly similar to one another.
Ingroup bias
The tendency to favor our own group.
Ethnocentrism
Belief that one’s own culture, values, & practices are superior to others.
Attitudes
Feelings influenced by our beliefs, predisposing us to respond in a particular way.
Foot-in-the-door phenomenon
The tendency for people who have first agreed to a small request to comply later with a larger request.
Door-in-the-face phenomenon
The tendency for people who deny a large request to comply later with a smaller request.
Role
A set of expectations about a social position, defining how those in the position ought to behave.
Cognitive dissonance theory
The theory that we act to reduce discomfort when two of our thoughts are inconsistent.
Persuasion
Changing people’s attitudes, potentially influencing their actions.
Peripheral route persuasion
Occurs when people are influenced by incidental cues, such as a speaker’s attractiveness.
Central route persuasion
Occurs when people’s thinking is influenced by evidence & arguments.
Norms
A society’s understood rules for accepted & expected behavior.
Conformity
Adjusting behavior or thinking to coincide with a group standard.
Normative social influence
Influence resulting from a person’s desire to gain approval or avoid disapproval.
Informational social influence
Influence resulting from a person’s willingness to accept others’ opinions about reality.
Obedience
Complying with an order or command.
Social facilitation
Improved performance on simple tasks, worsened performance on difficult tasks in the presence of others.
Social loafing
The tendency for people in a group to exert less effort when pooling efforts toward a common goal.
Deindividuation
The loss of self-awareness & self-restraint occurring in group situations that foster arousal & anonymity.
Group polarization
The enhancement of a group’s prevailing inclinations through discussion.
Groupthink
The mode of thinking that occurs when harmony in a decision-making group overrides realistic appraisal of alternatives.
Culture
The enduring behaviors, ideas, attitudes, values, & traditions shared by a group of people.
Tight culture
A place with clearly defined & reliably imposed norms.
Loose culture
A place with flexible & informal norms.
Industrial-organizational (I/O) psychology
The application of psychological concepts & methods to optimize human behavior in workplaces.
Altruism
Unselfish regard for the welfare of others.
Bystander effect
The tendency for any given bystander to be less likely to give aid if other bystanders are present.
Social exchange theory
Theory that social behavior is an exchange process aimed at maximizing benefits & minimizing costs.
Reciprocity norm
An expectation that people will help, not hurt, those who have helped them.
Social-responsibility norm
An expectation that people will help those needing their help.
Conflict
A perceived incompatibility of actions, goals, or ideas.
Social trap
A situation where pursuing self-interest leads to mutually destructive behavior.
Mirror-image perceptions
Mutual views held by conflicting parties, where each side sees itself as ethical & views the other as evil.
Self-fulfilling prophecy
A belief that leads to its own fulfillment due to the person’s own actions.
Superordinate goals
Shared goals that override differences among people & require their cooperation.