situational/personal determinants & organizational health literacy

A patient struggles due to poor communication during a rushed visit. What type of issue is this?

Situational determinant

A patient struggles due to low reading ability. What type of issue is this?

Personal determinant

A problem is caused by what is happening during a specific visit. What type of determinant is this?

Situational determinant

A problem is caused by a patient’s own skills or knowledge. What type of determinant is this?

Personal determinant

A healthcare system has confusing forms and processes. What type of issue is this?

Organizational health literacy

A clinic redesigns its system to improve patient understanding. What concept is this?

Organizational health literacy

A provider reflects on their own biases before interacting with patients. What concept is this?

Cultural humility

A provider changes how they communicate to better meet patient needs. What concept is this?

Organizational health literacy

A provider improves communication methods across all patients. What concept is this?

Organizational health literacy

A provider focuses on their own attitudes and beliefs to improve care. What concept is this?

Cultural humility

A problem is caused by system design, policies, or structure. What type of issue is this?

Organizational health literacy

A problem is caused by what is happening in the moment. What type of issue is this?

Situational determinant

A provider adjusts systems or processes to improve patient understanding. What concept is this?

Organizational health literacy

A provider changes their mindset or reflects on bias. What concept is this?

Cultural humility

Situational determinant

What is happening in the moment that affects understanding

Personal determinant

A patient’s own skills, knowledge, and ability

Organizational health literacy

How the healthcare system is designed to be easy or hard to understand and use