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Ethnography
Research method that study people in their natural environments by observing, hoping to understand social behavior, culture, meanings and interactions.
Hochschild The Second Shift → “Words don’t always match actions”
Hochschild studied married couples & household labor
MAIN IDEA = people may say one thing but act differently
matters in ethnography:
observe hidden social patterns
uncover contradictions btw beliefs & behavior
Clifford Geertz — Thick Description
Thick Description → giving a very detailed explanation of behaviors, settings, emotions, meanings, & cultural context
Instead of only describing what happened, the researcher explains:
why it happened
what it means to participants
the social context behind it
Thin vs Thick Description
Thin Description
“A person winked.” → This only describes the action
Thick Description
“The wink was a secret joke between friends, showing trust and shared understanding.”
helps understand the deeper meaning of behavior
see the world from participants’ perspectives
understand culture more completely
Complete Participant (type of Participation Continuum role)
fully participates, hide their ID, becomes part of group
✅access to authentic behavior
❌ethnical concerns, risk of bias
Ex. An undercover researcher joining a gang without revealing they are studying it.
Participant-as-Observer (type of Participation Continuum role)
participates, but ppl know they’re a researcher
✅builds trust, deeper understanding
❌researcher may influence behavior
Ex. A sociologist volunteering at a community center while observing interactions.
Observer-as-Participant (type of Participation Continuum role)
mainly observes, limited interaction, short-term involvement
✅more objective
❌less detailed understanding
Ex. Interviewing students during a school visit.
Complete Observer (type of Participation Continuum role)
only watches, does not participate, remain unseen
✅minimal influence on participants
❌cannot fully understand meanings or emotions
Ex. Watching behavior through surveillance footage.
“Going Native” – Alice Goffman in Philadelphia
“Going native” happens when a researcher becomes too emotionally involved with the group being studied and loses objectivity.
Alice conducted ethnographic research in a poor neighborhood in Philadelphia
This case illustrates the dangers of losing professional distance, ethnical complications, & possible bias
Reflexivity
Researchers critically examine their own background, beliefs, ID, values, and how it may influence the research process.
Ex. A wealthy researcher studying poverty may interpret experiences differently than someone who has experienced poverty personally.
Strengths & Weaknesses of Ethnography
✅ researchers gain detailed insight on culture, relationships, emotions
✅ ppl observed in natural settings instead of artificial environments
✅ reveals contradictions, hidden norms, emotions
❌ time-consuming
❌ risks of bias like emotional attach, interpret subjectively
❌ difficult to generalize as it focus on small groups
❌ ethical challenges of privacy concerns, deception, informed consent
Depth Interview Experience
A qualitative research method where a researcher has a detailed, open-ended conversation with a participant to better understand:
experiences,
feelings,
beliefs,
motivations,
and personal perspectives.
Instead of asking only yes/no questions, researchers encourage people to tell stories and explain their thoughts in detail.
What Makes In-Depth Interviews Different?
The interview may feel more like a guided conversation than a formal questionnaire.
Active listening
Builds rapport
Asks follow up questions
Example of an Open-Ended Question
Instead of asking: “Did you like your job?”
A researcher may ask: “Can you describe what your work experience was like?”
This encourages: longer answers, emotions, stories, and unexpected information.
Why is it recommended to ask an interviewee, "Is there anything I missed that you think would be important for me to know?" at the end of an interview?
gives participants control → topics research forgot
reveals unexpected info → emotional experiences, hidden concerns
prevents missing important data → helps fill gaps in data
shows respect for participant’s perspective
Role of Silence in a One-on-One Qualitative Interview
Silence is considered a valuable interviewing tool
Gives interviewee time to think
Encourages more detailed answers
Allows emotional processing
Prevents Interviewer control
Qualitative Data Analysis
Examines non-numerical data to identify patterns, themes, behaviors
Researchers analyzes interview transcripts, field notes, observations, documents
General Guidelines on Writing Up Qualitative Research
The Sandwich Method
Theoretical level (top bun): theoretical point to indicate a pattern exist in ur data
Empirical level (meat): interview quotation, observational data, or particular participant to back up ur theoretical point
Theoretical level (bottom bun): reiterate earlier theoretical point, useful context, exceptions or qualification to main point
Qualitive Coding is Inductive
Researchers allow themes to emerge from data itself instead of starting with fixed categories
Inductive = “bottom-up” so theories/themes develop from data
ex. A researcher studying college life may unexpectedly discover that loneliness is a major issue even though it was not the original focus.
Qualitive Coding is Fluid
Researchers constantly revise & reorganize codes during analysis
At first, a researcher may code:
“stress,” “anxiety,” “burnout” → “emotional strain”
Coding is not fixed or rigid
Qualitative Coding Seeks Saturation
Saturation occurs when no major new themes or patterns appear in the data, so same ideas are repeated.
After many interviews about student stress, participants continue mentioning: tuition, lack of sleep, workload, and finances.
No new important themes emerge → Saturation has been reached
OpenAI & Higher Education Class Exercise
Researchers may examine:
AI-generated responses,
student essays,
classroom discussions,
or prompts given to AI systems.
Understand how artificial intelligence may influence:
education,
learning,
academic integrity,
communication,
and knowledge production.
Coding Manual
A coding manual is a detailed guide explaining:
what researchers are looking for,
how to categorize information,
and how coders should label data consistently.
Manifest Codes
Focus on content that is directly visible or explicitly stated in the material.
Manifest = Surface-level / direct
Researchers code:
exact words, phrases, images, or obvious topics.
Ex. “AI helps me finish assignments faster.” → “efficiency” or “AI assistance”
Latent Codes
Focus on underlying meanings, emotions, assumptions, or hidden ideas in the material.
Latent = Hidden Meaning
Ex. “AI helps me finish assignments faster.” → “academic pressure” or “stress”
OpenAI & Higher Education Study Prompt Analysis
Prompt analysis examines the instructions or questions given to AI systems.
Researchers study: wording, assumptions, tone, bias, and outcomes produced by prompts.
Ex. '“Write a college essay about why higher education matters”
analyze how AI frames education,
whether responses reflect bias,
or what values appear in the generated content.
Preparing Coders
Training researchers to apply codes consistently and accurately.
When multiple people analyze material, they must understand:
coding rules,
definitions,
and procedures.
Strengths of Content Analysis
Uses existing texts/materials → less participant bias & fewer ethical concerns
Low cost & easy access to materials
Can use both qualitative & quantitative methods
Allows longitudinal/historical analysis over time
Flexible → methods/codes can be revised
Easy to replicate if coding is systematic and documented
Weaknesses of Content Analysis
Materials may be hard to access, read, or decode
Can be very time-consuming with large amounts of data
May focus only on surface-level (manifest) content
Complex concepts can be difficult to code consistently
Reliability may be uncertain, especially in qualitative coding
Content Analysis
Focuses on the study of recorded communications.
newspapers
journal entries
visual and auditory sources
television shows
advertisements
movies
Micro-Level Analysis
Focuses on:
small-scale interactions,
individuals,
and everyday behavior.
Studies:
face-to-face interactions,
communication,
identity,
small groups.
Ex. Studying how students interact in a classroom.
Macro-Level Analysis
Focuses on:
large social structures,
institutions,
and society as a whole.
Studies:
governments,
education systems,
social class,
racism,
economies.
Ex. Studying how poverty affects educational achievement nationwide.
Units of Analysis
The main thing being studied in research, such as Individuals, Groups, Organizations, Communities, Countries, & Social interactions.
If researchers study students’ opinions, the unit of analysis → individual students
If studying schools, the unit of analysis → the school
Causation
One factor directly causes another factor to change
Researchers try to determine:
whether variables are connected,
and whether one actually causes the other.
Ex. Lack of sleep → lower academic performance.
Reversal Causality
When researchers confuse the direction of cause and effect.
Instead of: A causes B, it may actually be: B causes A
Ex.
Think “social media causes loneliness”
But may also be “Lonely people use social media more”
Theoretical Criterion
Research findings should make sense according to existing sociological theory and logic.
Ex. Conflict theory predicts inequality because groups compete for power and resources. If findings support this idea, they meet the theoretical criterion.
Structural Functionalism
Society is like a system where all parts work together to maintain stability and order.
Institutions like family, schools, gov, religion, all serve import functions
Focuses on social order, stability, cooperation
Ex. schools teach knowledge, discipline, social norms
Conflict Theory
Society is shaped by inequality and competition over power and resources.
Groups compete based on class, race, gender, wealth
Focuses on power, inequality, conflict, social change
Ex. Wealthy groups may control institutions to maintain privilege.
Symbolic Interactionism
People create social reality through everyday interactions and shared meanings.
Reveals symbols, language, identity, communication
Focuses on micro-level interaction, meaning-making, social symbols
Ex. A wedding ring symbolizes marriage and commitment.
Postmodernism
Postmodernism questions:
absolute truths,
universal explanations,
and fixed social categories.
It argues reality is socially constructed and shaped by media, language, and culture.
Paradigm Shifts
When a major change happens in how people understand or study society.
Old theories or assumptions are replaced with new ways of thinking
Ex. Moving from believing mental illness was caused by evil spirits to understanding psychological and social causes.
Mediating Effects
A mediating variable explains HOW or WHY one variable affects another.
Ex. Poverty → stress → poor health
Stress is the mediator because it explains how poverty affects health.
Moderating Effects
A moderating variable changes the strength or direction of a relationship between two variables.
Ex. Exercise may reduce the effect of stress on health
Exercise is the moderator because it changes the relationship.
Multi-Dimensional Concepts
Some sociological concepts have multiple parts or dimensions.
Researchers must recognize all aspects of the concept.
Ex. Social Class
income, education, occupation, wealth, social status
Operationalization
Turning abstract concepts into measurable variables.
Stress operationalized as:
Hours of sleep
stress scale scores
cortisol levels
self-reported anxiety
Recruiting a Site in West Baltimore — Friction Lab Experience
The Friction Lab example discusses the challenges researchers face when trying to gain access to research sites and communities.
Researchers often must:
build trust,
establish relationships,
explain research goals,
and overcome suspicion.
Communities may fear:
exploitation,
judgment,
outsiders,
or misuse of information.
This is especially important in communities with histories of inequality or discrimination.