Psychological Models and Helping Relationships

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These flashcards cover key concepts related to medical, public health, and human services models, as well as important aspects of the helping relationship.

Last updated 2:09 AM on 4/19/26
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48 Terms

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Medical Model

A framework focusing on symptom, diagnosis, treatment, and cure; associated with interventions like psychiatric meds and electroshock therapy.

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Primary mode of treatment in Medical Model

Antipsychotic drugs, antidepressant drugs, and anti-anxiety drugs.

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Public Health Model

A model emphasizing societal impacts on individual health, focusing on prevention, with examples like immunization campaigns.

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Primary mode of treatment in Public Health Model

Prevention and health promotion at the population level.

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Human Services Model

An interdisciplinary approach focused on client empowerment and fixing environmental problems.

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Strengths focused therapy

Therapeutic approach emphasizing client strengths and self-sufficiency.

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Problem Solving Approach

A treatment method that identifies problems, determines client strengths, and describes the context for intervention.

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Key agencies in Department of Health and Human Services

FDA, CDC, NIH, NIMH, SAMHSA.

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Federal organization overseeing public health

Department of Health and Human Services.

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Jobs recently cut in the FDA

20,000 jobs.

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Jobs recently cut in the CDC

3,500 jobs.

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Jobs recently cut in NIH

2,400 jobs.

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Goals of the helping process

Client empowerment, self-sufficiency, building on clients' strengths, and cultivating hope.

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Foundation of helping

Ethical decision making, understanding the whole person, and developing a therapeutic relationship.

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Important aspects of the helping relationship

Professional alliance based on ethical standards and specific facilitating skills.

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Preparation by a helper before a client session

Look for physical barriers, distractions, confidentiality, and review client information.

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Stages of working with clients

Relationship building, assessment, goal setting, action, evaluation, and termination.

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Nonverbal behaviors in helping

Body language, posture, tone of voice, gestures, and eye contact.

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Verbal behaviors in helping

Active listening, empathy, leaning forward, and facilitating client exploration.

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Cognitive component of a message

Facts, details, and specifics.

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Attending behavior

Supporting a client verbally through vocal quality and body language.

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Closed ended questions

Questions that elicit specific facts necessary for the helping process.

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Drawbacks of closed ended questions

Limited information, reduced trust, potential bias, and inability to identify unknowns.

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Open ended questions

Questions designed to elicit detailed responses from clients.

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Examples of inefficient questions

Do you have a good relationship with your mother? Are you feeling sad today?

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Consequences of relying too heavily on questions

Hinders the helping relationship and intervention effectiveness.

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Resistance in a client

Conscious or unconscious opposition towards the helping process.

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Motivational interviewing

A person-centered counseling method focused on resolving ambivalence and enhancing motivation.

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Crisis definition

Disruption in normal functioning leading to intense anxiety and failure of coping mechanisms.

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Resolution focused brief therapy

Goal-oriented therapy focused on the present and client strengths.

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Differences in helping relationships

Structured, goal-oriented, client-focused, with professional boundaries.

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Paraphrasing in helping

A goal-directed exchange that shows clients they are heard.

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Termination in the helping relationship

Ending the professional association between helper and client.

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Expected vs Unexpected termination

Expected termination is planned, while unexpected termination is sudden and unplanned.

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When to discuss termination with a client

Early and continuously throughout the helping relationship.

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Client vs Consumer

A client has a long-term relationship with trust; a consumer uses services.

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Whole person approach

Recognizes multiple client needs and considers context in care.

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Components of the whole person approach

Holistic care focusing on physical, social, emotional, and economic contexts.

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Life span perspective

Development as a continuous process across life stages.

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Situational perspective

Problems arising from events like accidents or life changes.

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Maslow’s hierarchy of needs

Theory that suggests meeting basic needs before addressing higher needs.

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Wellness perspective

Holistic concept of happiness encompassing multiple self-levels.

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Strengths perspective

Therapeutic approach helping clients focus on their past strengths.

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Environmental influences perspective

Factors that shape a client’s history, situation, and problems.

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Feminist perspective

Focus on power dynamics and promoting social justice.

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Types of referrals

Self, professional, inadvertent, and involuntary referrals.

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Inadvertent help examples

Assistance for neighborhood victims or those affected by nature disasters.

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Barriers to seeking help

Overwhelming problems, cultural concerns, and logistical challenges.