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All the vocab from the social psychology unit
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actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities
Altruism
unselfish regard for the welfare of others
Attentional variables
Elements of attention which may influence whether someone is likely to help another person
Attributions
inferences that people draw about the causes of events, others' behavior, and their own behavior
belief perseverance
tendency to stick to our initial beliefs even when evidence contradicts them
Burnout
negative changes in thoughts, emotions, and behavior as a result of prolonged stress or frustration
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
central route to persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
cognitive dissonance
unpleasant mental experience of tension resulting from two conflicting thoughts or beliefs
Cognitive Load
The amount of a person's cognitive resources needed to carry out a particular cognitive task.
Collectivism
giving priority to the goals of one's group (often one's extended family or work group) and defining one's identity accordingly
confirmation bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
diffusion of responsibility
the tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way
Discrimination
unjustifiable negative behavior toward a group and its members
dispositional attribution
assuming that another's behavior is due to personality factors, not situational ones
door-in-the-face technique
asking for a large commitment and being refused and then asking for a smaller commitment
downward social comparison
comparing ourselves to people who are worse than we are with regard to a particular trait or ability
Elaboration Likelihood Model
theory identifying two ways to persuade: a central route and a peripheral route
Ethnocentrism
Belief in the superiority of one's nation or ethnic group.
Explanatory Style
A person's characteristic way of explaining his experiences. Consistently attributing bad experiences to internal, global, and stable causes may increase vulnerability to depression.
external locus of control
the perception that chance or outside forces beyond your personal control determine your fate.
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
foot-in-the-door technique
asking for a small commitment and, after gaining compliance, asking for a bigger commitment
fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
Groupthink
A situation in which group members seek unanimous agreement despite their individual doubts
halo effect
tendency of an interviewer to allow positive characteristics of a client to influence the assessments of the client's behavior and statements
implicit attitudes
attitudes that influence a person's feelings and behavior at an unconscious level
in-group bias
the tendency to favor one's own group
Individualism
giving priority to one's own goals over group goals and defining one's identity in terms of personal attributes rather than group identifications
industrial-organizational psychologists
aim to improve productivity and the quality of work life by applying psychological principles and methods to the workplace
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
internal locus of control
the perception that you control your own fate
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
Multiculturalism
A perspective recognizing the cultural diversity of the United States and promoting equal standing for all cultural traditions
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
Obedience
A form of compliance that occurs when people follow direct commands, usually from someone in a position of authority
optimistic explanatory style
accounting for negative events or situations with external, unstable, and specific explanations
Out-Group Homogeneity Bias
our tendency to see out-group members as being pretty much all alike
peripheral route to persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
Persuasion
A kind of speaking or writing that is intended to influence people's actions.
Pessimistic Explanatory Style
Accounting for negative events or situations with internal, stable, and global explanations
prejudice
preconceived opinion that is not based on reason or actual experience
prosocial behavior
positive, constructive, helpful behavior. The opposite of antisocial behavior
relative deprivation
the perception that one is worse off relative to those with whom one compares oneself
self-fulfilling prophecy
an expectation that causes you to act in ways that make that expectation come true.
self-serving bias
the tendency for people to take personal credit for success but blame failure on external factors
situational attribution
attributing behavior to the environment
situational variables
Features of an environment that affect the degree to which individuals yield to group pressures
Social Comparison
evaluating one's abilities and opinions by comparing oneself with others
Social debt
A sentencing principle that holds that an offender's criminal history should objectively be taken into account in sentencing decisions.
social facilitation
stronger responses on simple or well-learned tasks in the presence of others
social influence theory
theory that powerful social influences can produce a state of hypnosis
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Social Norms
expected standards of conduct, which influence behavior
Social Reciprocity Norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those dependent upon them
social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
stereotype
A generalized belief about a group of people
superordinate goals
shared goals that override differences among people and require their cooperation
upward social comparison
comparing ourselves to people who are better than we are with regard to a particular trait or ability