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What is not an expected behavior of the rational decision making model?
popular opinion
What is the decision-making model that mixes the rational model with incrementalism?
mixed scanning
How many governors have the power of line-item veto?
44
Chief executives have the most control over employees when they are hired through:
patronage
Anthony Down’s typology characterizes bureaucrats who focus on narrow policies as:
zealots
Which part of the bureaucracy has the most employees?
primary and secondary education
How has the amount of government employees grown since 1951?
the number of federal employees has stayed the same; the amount of state and local employees have increased
Which one of the following is most at odds with the patronage system?
demographic representation of the American general population
Which era is marked by the Pendleton Act?
government by the “good”
What is the ideal situation in terms of information quality and decision analysis?
the official had total access to all of the accurate data and be able to verify that data directly
How can personal goals broadly affect organizations?
individuals might devote more time and energy to pursuing their own goals than those of the organization
they might come into conflict with others in the organization over matters such as advancement or policy-related activities
What is the typology of bureaucrats according to Anthony Downs?
climbers, conservers, zealots, advocates, and statesmen
What are the three arenas?
public
legislative
administrative
What are the three factors that can help shape the leadership environment?
legislative support
policy and program initiative
crises
Who made up the basic prescriptions for reorganization?
Herbert Kaufman
What are the basic prescriptions for reorganization?
limiting the number of program subordinates under a given executive
grouping related functions under a common command
increasing the number of executive staff positions
granting extensive reorganization power to elected or appointed executives
insulating career public servants against political pressures
decentralizing administration
expanding opportunities for public participation in the administrative process
What are the distinct levels of responsibility and control according to Talcott Parsons (lowest to highest)?
technical
managerial
institutional
What are the traditional approaches to the study of leadership approach?
the traits approach centers on the individual and looks at personality characteristics
the situational approach analyzes leaders within an organization, doesn’t explain success or failure, and focuses on leader / follower interactions
What is effective leadership conditioned by?
the particular combination of people, tasks, and organization dynamics in a given situation
What are the values predominant in the approach to human resources practices?
executive leadership
politically neutral
demographic composition
What is government by “gentlemen” (1789 - 1829)?
an era that reflects the powerful influence of the American quasi-aristocracy on all of politics and the use of nepotism within political participation
What is government by the “common person” (1829 - 1883)?
an era that resulted from a movement toward a more egalitarian political system and was characterized by widespread patronage practices at all levels of government
What is government by the “good” (1883 - 1906)?
focused on elimination of corruption in hiring practices and equality of access to competitive entrance examinations
What is government by the “efficient” (1906 - 1937)?
an era characterized by maintenance of the merit system and of political neutrality and by the pursuit of management efficiency
What is government by “administrators” (1937 - 1955)?
an era that saw the development of an activist political role for public administrators
What is government by “professionals” (1955 - 1995)?
a period of greater concern for recruiting, testing generalized skills of job applicants, and meeting the challenges of, as well as opportunities for, increased professionalism in the public service
What is government by “citizens, experts, and results” (1995 - present)?
an era driven by changes in technology
Who is the father of patronage in the United States?
Jackson
What are the advantages of a merit system?
ability to bring individuals who are competent and have the skills for the job
continuity and stability
What are the advantages of patronage?
turnover on a fairly regulated basis
chief executive who can command those throughout the bureaucracy
make elections matter more
What was Jackson’s solution to agency appointments being based on family lineage with elites dominating the bureaucracy?
a “spoils system” (patronage)
What are the problems with the spoils system?
distributing public offices to winners of party warfare introduced inefficiency and corruption into public administration
patronage system channeled men’s minds along lines of private narrow interests and away from a concern with the public interest
dramatic turnover in personnel had chaotic consequences for administration
What was the goal of the Pendleton Act (1883)?
to develop a national administrative bureaucracy based on merit instead of party affiliation
What state was one of the first to move toward merit hiring?
New York
What are the key differences between the public and private sector?
upper level managers in the public sector are either elected or appointed by an elected official
political nature of the process in the public sector and tendency towards multilateral bargaining
often a monopoly or near monopoly in the public sector
What is the usual bargaining sequence?
labor organizing efforts; union seeks recognition as agent
bargaining team selection by employees and management
define scope of bargaining
proposals and counterproposals
reach agreement at negotiating table
submit agreements to ratification vote
resolve impasses (mediation, fact finding, arbitration, and referendum)
possible strike
sign contract, collaborate in implementation provisions
What are the purposes of budgeting?
ledger
a statement of financial intent
programmatic intent
tool for controlling the bureaucracy and shaping agencies’ programs
an index of relative distribution of power
authoritative decisions to spend or reduce spending in certain ways in preferences to others
What are the actions or tools of fiscal policy?
taxation and tax policy
direct budget expenditures
management of the national debt
indirect tax expenditures
What branch of government does the process of budget making start with?
executive
What are the essentials of the budget making process?
conflict between branches
conflict between chambers
conflict between committees
fragmentation
When does the fiscal year typically start?
October 1
What are the broad stages of the government budget process?
preparation
authorization
appropriations
execution
audit
What does financial accounting generally refer to?
a systematic approach to reporting and aggregating financial transactions within an organization
Who is the most dependent on bureaucrats at the implementation stage?
chief executive
What are the two concepts associated with the classical/economic (rational) model?
cost-benefit analysis and cost-benefit ratio
What are the key differences between rationalism and incrementalism?
rationalists maximize benefits in all phases; incrementalists satisfice
incrementalism = short-term focus; rationalism = long-term focus
incrementalists say the rational model is unrealistic
What are the problem of goals?
formally goals are established by the legislature; agencies work toward public interest
substantive goals = legitimacy
symbolic goals —→ the broader the goal, the less likely it’s to have opposition
policy goals often have the need for ongoing effort
_____ often have more power to exercise over the ______ than the _______ has over the ________
governors; state bureaucracy; president; federal government
Who was the governor who exercised strong patronage power?
Huey Long
What makes the executive more reliant on the bureaucracy?
implementation
What is “dual-difficulty”?
the executive must rely on bureaucratic expertise to both define and implement policy
What is leadership a combination of?
traits
situation
style
What are the three core values of the human resources administration that are often in tension?
executive leadership
politically neutral
demographic composition
Who was the first president to see political loyalty as a necessity for hire?
Thomas Jefferson
What is a difference between merit and patronage?
merit = what you know
patronage = who you know
What was the Pendleton Act triggered by?
Garfield assassination
What is the overall budget for fiscal year 2026?
7.4 trillion in spending
What are the accounting bases?
cash basis - record on cashflow; expenses are only recorded when there has been a cash payment; not GAAP-compliant
accrual basis - revenues when earned; expenses when liability occurs; used widely by business and state/local government
modified accrual basis - state/local government only; revenues are recorded when they are considered measurable and available; expenses when liability incurred
fund accounting