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social psychology
scientific study of how social environments are influenced by the actual/implied presence of other people
attributions
explains how individuals interpret and assign causes to behaviors/events —> either internal (disposition) or external (environment)
dispositional attributions
cognitive bias in psychology where an individual assigns the cause of a person’s behavior to internal characteristics
situational attributions
personal explains behavior, events, or physical based on external circumstances
fundamental attribution error
tendency for observers, when analyzing other’s behaviors, to underestimate the impact of the situation and to overestimate the impact of personal disposition
actor/observer bias
tendency for those acting in a situation to attribute their behavior to external causes but for observers to attribute others’ behavior to internal causes
self-serving bias
cognitive tendency to attribute personal successes to internal traits while blaming others, external factors, for failure
prejudice
an unjustifiable and unusually negative attitude toward a group and its members; generally involves negative emotions
stereotype
generalized (sometimes accurate but often overgeneralized) belief about a group of people
discrimination
unjustifiable negative behavior toward a group/its members
implicit attitudes
automatic unconscious evaluations or feelings toward people (from past experiences)
just-world phenomenon
cognitive bias referring to the tendency for people to believe that the world is fundamentally fair
out-group homogeneity bias
tendency to view people outside one’s own group negatively, with suspicion
in-group bias
tendency to favor our own group
ethnocentrism
tendency to view one’s own culture as superior and to judge other cultures on one’s own standards
belief perseverance
cognitive bias where individuals cling to initial beliefs even after receiving evidence that contradicts it
confirmation bias
tendency to search for, interpret, favor recall information that confirms one’s preexisting beliefs
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, etc.
persuasion
study of how communication, reasoning, emotional appeals are used to influence attitudes
foot-in-the-door technique
ask for something small first, then slowly increase
door-in-the-face technique
ask for something big that they’ll turn down for sure, then make your actual request so it seems more reasonable
cognitive dissonance
tendency to act to reduce their discomfort we feel when our thoughts contradict our actions/beliefs
elaboration likelihood model (ELM)
explains how persuasion occurs through two distinct routes based on motivation ability to process information
central route persuasion
logic-driven process that convinces people by using data, facts, and arguments
peripheral route persuasion
method of attitude change relying on superficial clues rather than facts or logical arguments
halo effect
influenced by feelings about a person or thing
norms
society’s understood rules for accepted and expected behavior; prescribe “proper” behavior
conformity
adjusting our behavior or thinking to coincide with a group standard
social influence theory
examine how individuals’ thoughts, feelings, behaviors are shaped by social interactions, pressures, etc.
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informational social influence
influence resulting from a person’s willingness to accept others’ opinions about reality
obedience
complying with an order or a command
social faciliation
in the presence of others, improved performance on simple of well-learned tasks, and worsened performance on difficult tasks
social loafing
tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
enhancement of a group’s prevailing inclinations through discussion within the group
groupthink
mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
diffusion of responsibility
concept that explains why people are less likely to help someone in need when others are present
collectivism
cultural value that prioritizes the needs, goals, and harmony of a group over individual’s personal desires
individualism
cultural value that prioritizes personal goals, autonomy, self-expression, and independence
multiculturalism
studies how cultures shape human behavior, thoughts, behaviors
mere exposure effect
tendency for repeated exposure to novel stimuli to increase our liking of them
altruism
unselfish regard for the welfare of others
prosocial behavior
tendency for any given bystander to be less likely to give aid if other bystanders are present
bystander effect
any action intended to help others, fostering positive social engagement
situational variables
external factors (environment, context) that influence a person’s behavior
attentional variables
factors that determine how we focus mental resources
social exchange theory (social debt)
theory that our social behavior is our exchange process, the aim of which is to maximize benefits and minimize costs
social reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social responsibility norm
an expectation that people will help those needing their help
social traps
situation in which 2 parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
self-fulfilling prophecy
belief that leads to its own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation
false consensus effect
cognitive bias where individuals overestimate the extent to which their own opinions are normal/typical
social comparison
tendency for people to evaluate their own abilities by comparing themselves to others
upward social comparison
occurs when you compare yourself to someone perceived as better than you
downward social comparison
defense mechanism where you compare yourself to someone less fortunate to make yourself feel better
relative deprivation
perception that you are worse off than the people you compare yourself to