Motivation, Trust, Power, Leadership, and Organizational Culture Study Guide

These flashcards cover key concepts from the lecture notes on motivation, trust, power, leadership, and organizational culture.

Motivation

A combination of direction, intensity, and persistence in behavior.

Expectancy Theory

The theory that motivation is based on the expectation that effort will lead to performance, which will lead to outcomes that are valued.

Goal Setting

A theory stating that specific and difficult goals result in the highest performance outcomes.

Equity Theory

A theory that suggests individuals assess fairness by comparing their own inputs and outputs to those of others.

Maslow's Hierarchy of Needs

A motivational theory in psychology comprising a five-tier model of human needs from basic (physiological) to higher (self-actualization).

Trust

The willingness to be vulnerable based on the perception of another's ability, benevolence, and integrity.

Types of Trust

Disposition, cognition, and affect—representing personality-based, logical, and emotional trust.

Justice

The concept of fairness, encompassing distributive, procedural, interpersonal, and informational justice.

Distributive Justice

Fairness of outcomes in a given situation.

Procedural Justice

Fairness of the processes that lead to outcomes.

Interpersonal Justice

Fairness in the treatment individuals receive from others.

Informational Justice

Fairness related to the explanations provided to individuals.

Ethics

Moral principles that guide behavior and decision-making.

Power

The ability to influence others.

Types of Power

Legitimate, reward, coercive, expert, and referent power.

Conflict Styles

Approaches to conflict resolution, including competing, collaborating, avoiding, accommodating, and compromising.

Negotiation Types

Distributive (win-lose) and integrative (win-win) negotiations.

Situational Leadership

A leadership style that varies according to the readiness of followers.

Organizational Culture

The shared values, beliefs, and practices that shape how things are done in an organization.

Culture Levels

Artifacts (visible), values (stated), and assumptions (deep beliefs).

Culture Strength

The degree of alignment and consistency in behavior and values within an organization.