UNIT SIX: STRATEGIC PLANNING TOOLS | Quizlet

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Last updated 5:31 PM on 4/28/26
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36 Terms

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Strategic Planning

The process of setting goals, determining actions to achieve those goals, and outlining how to allocate resources effectively.

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Strategic Planning Tools (5)

1. Canvas Business Model 2. BCG Matrix 3. SWOT 4. PESTEL Analysis 5. Porter's Five Forces

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Canvas Business Model

A strategic management framework that describes how a business creates, delivers, and captures value. It has nine building blocks grouped into Core Components, Operational Aspects, and Revenue and Resources.

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Value Proposition (Canvas)

Defines the unique value your business offers to its customers — the reason they choose you over competitors.

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Channels (Canvas)

Determines how your business reaches and communicates with its customers.

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Customer Relationship (Canvas)

Establishes the type of relationship your business maintains with its customers.

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Customer Segments (Canvas)

Identifies and understands the different groups of customers your business serves.

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Key Activities (Canvas)

Outlines the critical activities your business must perform to deliver its value proposition.

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Key Partners (Canvas)

Identifies the partners your business relies on to help deliver its value proposition.

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Key Resources (Canvas)

Determines the essential resources (physical, human, financial, intellectual) your business requires to operate effectively.

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Revenue Streams (Canvas)

The ways your business generates revenue from each customer segment.

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Cost Structure (Canvas)

Analyzes the costs your business incurs to operate and deliver its value proposition.

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Three Layers of the Business Model Canvas

1. Economic Layer — financial viability. 2. Environmental Layer — incorporates a lifecycle perspective. 3. Social Layer — stakeholder perspective.

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BCG Matrix (Boston Consulting Group Matrix)

A portfolio management framework that helps companies prioritize their businesses and allocate resources effectively. Plots products/business units on a 2×2 grid based on Market Growth (y-axis) and Relative Market Share (x-axis).

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BCG Matrix — Stars (High Growth, High Market Share)

Products with high market share in a high-growth market. Require significant investment but generate strong returns. Goal: invest heavily to maintain their position.

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BCG Matrix — Question Marks (High Growth, Low Market Share)

Products in a high-growth market but with low market share. Investment should be made depending on their chances of becoming Stars. High potential but uncertain future.

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BCG Matrix — Cash Cows (Low Growth, High Market Share)

Products with high market share in a low-growth market. Generate steady cash flows with little investment needed. Should be "milked" so profits can be reinvested in Stars and Question Marks.

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BCG Matrix — Dogs (Low Growth, Low Market Share)

Products with low market share in a low-growth market. Businesses should consider liquidating, divesting, or repositioning these products.

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SWOT Analysis

A powerful strategic planning technique that helps organizations identify internal and external factors affecting their strategy. Stands for: Strengths, Weaknesses, Opportunities, and Threats.

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SWOT — Strengths

Internal positive attributes that give the company a competitive advantage.

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SWOT — Weaknesses

Internal factors that place the company at a disadvantage relative to competitors.

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SWOT — Opportunities

External factors the company could exploit to its advantage.

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SWOT — Threats

External factors that could cause trouble for the business.

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PESTEL Analysis

A tool to examine macro-environmental factors that influence organizations and industries. Stands for: Political, Economic, Social, Technological, Environmental, and Legal factors.

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PESTEL — Political

Government stability, policies, trade regulations, and political programmes that affect the business environment.

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PESTEL — Economic

GDP, inflation, interest rates, unemployment, and other macroeconomic indicators.

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PESTEL — Social

Demographics, cultural trends, education levels, and societal values that shape consumer behavior.

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PESTEL — Technological

State of technological innovation, digital transformation, and public adaptation to new technologies.

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PESTEL — Environmental

Ecological factors, climate change, sustainability requirements, and environmental regulations.

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PESTEL — Legal

Specific legislation, employment law, intellectual property rules, and regulatory frameworks.

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Porter's Five Forces

A framework for analyzing the key sources of competitive pressure within an industry, used to understand market dynamics and strategic positioning.

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Porter's Five Forces — Threat of New Entrants

The risk that new competitors will enter the market. Barriers include: high capital costs, complex networks, economies of scale, government regulation, and experience/know-how that incumbents have built over time.

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Porter's Five Forces — Threat of Substitutes

The risk that customers will switch to alternative solutions. Influenced by: availability of alternatives, ease of switching, and new technologies that can replace existing products or services.

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Porter's Five Forces — Bargaining Power of Buyers

The degree to which customers can influence pricing and terms. Increased when: many alternative suppliers exist, switching is easy, and buyers are price-sensitive.

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Porter's Five Forces — Bargaining Power of Suppliers

The degree to which suppliers can influence pricing and supply. Increased when: there are limited supplier options, suppliers have high power, and switching costs are high.

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Porter's Five Forces — Competitive Rivalry

The intensity of competition among existing players. High rivalry leads to price cuts and aggressive marketing; low rivalry results in greater market power and healthier profits.