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Banality of Evil
Hannah Arendt's concept of how ordinary people can be persuaded through pressure from authorities or group pressure to harm innocent people, believing it to be normal and justifiable
Legitimacy of authority
An individual is more likely to be obedient when the authority figure is perceived as being legitimate and having power.
Agentic state
A mental state where we feel no personal responsibility for our behaviour because we believe ourselves to be acting for an authority figure, i.e. as their agent.
Factors Affecting Obedience
Physical proximity
Legitimacy of authority figures
Group pressure
Destructive Obedience
obedience to immoral, unethical demands that cause harm to others