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General Practitioners
A doctor who has a wide range of skills and knowledge and looks after most of the people in a community
Allied Health Services
Health professionals outside the medical, dental, and nursing professions providing specialized care.
Alternative Health Services
Healthcare practices used instead of or alongside traditional medical services.
Medicare
Australia’s universal health insurance scheme providing subsidized healthcare to Australians.
Advantages of medicare
Reduced cost for essential medical services including free treatment and accommodation in a public hospital
Covers tests and examinations, doctors’ and specialists’ fees (Schedule fee only), and some procedures
Disadvantages of medicare
No choice of doctor for in-hospital treatments
Waiting lists for many treatments
Pharmaceutical Benefits Scheme (PBS)
A federal government program that subsidies prescription medicines to make essential medication affordable.
National Disability Insurance Scheme (NDIS)
A government insurance scheme that provides funding for services and supports to eligible Australians with a disability
Bulk Billing
When a doctor accepts the Medicare benefit as full payment for their services, resulting in no out-of-pocket expense for the patient.
Community services supporting youth health and wellbeing
Doctors, dentists and hospitals
Sports or recreational clubs
Headspace
Place of worship
Health Literacy
The ability to access, understand, and use health information and services effectively.
Factors affecting access to health
Cost, confidentiality, scheduling/ time constraints, geographic location, complicated system and health literacy and cultural factors.
Patient Rights
information about their diagnosis
information from the doctor on the costs of the proposed treatment, including out-of-pocket expenses
treatment with respect and dignity
Patient Responsibilities
provide information about their past and present illnesses
ask questions when they do not understand
follow the instructions and medical orders of their doctors for best treatment outcome
My Health Record
An online summary of an individual’s key health information accessible to individuals and healthcare providers.
Digital Media
Internet search engines
Mobile apps and general health and wellbeing websites
Technology-based patient consultations (telehealth)
Symptom checkers
Cyberchondria
The phenomenon of patients self-diagnosing health conditions online, often leading to anxiety.
Health Complaints Commissioner (HCC)
The organization that manages complaints related to healthcare services, quality, and patient rights.
Safety Net
Financial support systems under Medicare and PBS that provide extra support after reaching certain healthcare costs.