NHA MAA Certification Flashcards

Which of the following Types of Referrals is used in an emergency situation?

A Regular

B Urgent

C Stat

D Self

Stat

Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients?

A Double Booking

B Clustering

C Open Hours

D Wave

Double Booking

Which of the following terms indicates the improper release of PHI?

A Libel

B Felony

C Breach of Contract

D Breach of Confidentiality

Breach of Confidentiality

Which of the following terms means "Muscle"?

A Mal-

B My-

C Para-

D Hemi-

My-

Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance

A Workplace violence prevention plan

B Emergency Action Plan

C Needlestick and sharp injuries report

D Bloodborne pathogens standard

Bloodborne pathogens standard

Which of the following actions should the MAA take when closing the office?

A Activate the Security System

B File charts that were used that day

C Follow upon refill request

D Turn off answering machine

Activate the security system

A patients chart indicates the need for PT as a result of a strained muscle. The MAA should recognize the abbreviation PT as which of the following?

A Prothrombin

B Patient Temperature

C Physical Therapy

D Puncture Tear

Physical Therapy

Which of the following method organizes patient records in chronological order according to the department that provided the care?

A CHEDDAR

B POMR

C SOAP

D SOMR

SOMR

Which of the following is a step in the annotation process?

A Rewriting text

B Paraphrasing text

C Highlighting text

D Deleting text

Highlighting text

Which of the following should an MAA explain to new patients prior to an initial visit?

A The Procedure to cancel an appointment

B The immunization requirements for the staff

C The staffs continuing education requirement

D The legal procedure for a no show

The procedure to cancel an appointment

Which of the following is the most effective way for a MAA to reduce the number of no show appointments?

A Send a text message 1 to 2 days before a scheduled appointment

B Send a text message 1 week before a scheduled appointment

C Call patients 1 to 2 days before a scheduled appointment

D Call patients 1 week before a scheduled appointment

Call patients 1 to 2 days before a scheduled appointment

A provider asks a MAA to schedule a surgery to remove a patients Gallbladder. The assistant should schedule the appointment for which of the following?

A Cholecystectomy

B Cholecystitis

C Cholecystogram

D Cholecystography

Cholecystectomy

For Medical Billing purposes, which of the following is good practice when updating info from established patients?

A Provide the patient with a new information form at each visit

B Ask the patient to update information every 2 years

C Monitor patient records eligible for archiving

D Request verification of current patient information at each visit

Request verification of current patient information at each visit

Which of the following oversees workplace safety?

A OSHA

B JCAHO

C CLIA

D DOL

OSHA

When reviewing laboratory results, a MAA should take which of the following actions after pulling the patients charts and flagging abnormal results?

A Place the results on the clinical medical assistants desk for review

B Contact the patient to schedule an appointment

C Place the results on the providers desk for review

D Fill the patients chart for review at the next appointment

Place the results on the providers desk for review

Once a physician signs advance directives, the MAA should have which of the following witness the signature?

A Attorney

B Health Care Employee

C Non-affiliated individual

D Family Member

Non-affiliated individual

Which of the following is an appropriate use of the tickler file?

A To inform the provider about career updates

B To remind staff of date-specific tasks

C To document staff disciplinary actions

D To train new employees

To remind staff of date-specific tasks

Which of the following items is appropriate to purchase with petty cash?

A Postage owed for an equipment delivery

B Five boxes of computer paper

C $75 gift card for Employee of the quarter

D Providers cell phone payment

Postage owed for an equipment delivery

A patient who has Crohns disease should be scheduled with which of the following specialists?

A Endocrinologist

B Gastroenterologist

C Pulmonologist

D Neurologist

Gastroenterologist

Which of the following prefixes means "Masculine"?

A Andr-

B Myel-

C Mast-

D Anti-

Andr-