NHA MAA Certification Flashcards

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Which of the following Types of Referrals is used in an emergency situation?

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1

Which of the following Types of Referrals is used in an emergency situation?

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A Regular

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B Urgent

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C Stat

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D Self

Stat

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6

Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients?

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A Double Booking

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B Clustering

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C Open Hours

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D Wave

Double Booking

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11

Which of the following terms indicates the improper release of PHI?

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A Libel

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B Felony

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C Breach of Contract

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D Breach of Confidentiality

Breach of Confidentiality

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16

Which of the following terms means "Muscle"?

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A Mal-

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B My-

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C Para-

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D Hemi-

My-

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21

Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance

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A Workplace violence prevention plan

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B Emergency Action Plan

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C Needlestick and sharp injuries report

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D Bloodborne pathogens standard

Bloodborne pathogens standard

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26

Which of the following actions should the MAA take when closing the office?

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A Activate the Security System

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B File charts that were used that day

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C Follow upon refill request

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D Turn off answering machine

Activate the security system

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A patients chart indicates the need for PT as a result of a strained muscle. The MAA should recognize the abbreviation PT as which of the following?

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A Prothrombin

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B Patient Temperature

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C Physical Therapy

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D Puncture Tear

Physical Therapy

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36

Which of the following method organizes patient records in chronological order according to the department that provided the care?

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A CHEDDAR

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B POMR

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C SOAP

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D SOMR

SOMR

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41

Which of the following is a step in the annotation process?

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A Rewriting text

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B Paraphrasing text

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C Highlighting text

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D Deleting text

Highlighting text

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46

Which of the following should an MAA explain to new patients prior to an initial visit?

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A The Procedure to cancel an appointment

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B The immunization requirements for the staff

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C The staffs continuing education requirement

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D The legal procedure for a no show

The procedure to cancel an appointment

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51

Which of the following is the most effective way for a MAA to reduce the number of no show appointments?

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A Send a text message 1 to 2 days before a scheduled appointment

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B Send a text message 1 week before a scheduled appointment

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C Call patients 1 to 2 days before a scheduled appointment

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D Call patients 1 week before a scheduled appointment

Call patients 1 to 2 days before a scheduled appointment

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A provider asks a MAA to schedule a surgery to remove a patients Gallbladder. The assistant should schedule the appointment for which of the following?

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A Cholecystectomy

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B Cholecystitis

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C Cholecystogram

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D Cholecystography

Cholecystectomy

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61

For Medical Billing purposes, which of the following is good practice when updating info from established patients?

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A Provide the patient with a new information form at each visit

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B Ask the patient to update information every 2 years

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C Monitor patient records eligible for archiving

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D Request verification of current patient information at each visit

Request verification of current patient information at each visit

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Which of the following oversees workplace safety?

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A OSHA

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B JCAHO

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C CLIA

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D DOL

OSHA

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71

When reviewing laboratory results, a MAA should take which of the following actions after pulling the patients charts and flagging abnormal results?

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A Place the results on the clinical medical assistants desk for review

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B Contact the patient to schedule an appointment

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C Place the results on the providers desk for review

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D Fill the patients chart for review at the next appointment

Place the results on the providers desk for review

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76

Once a physician signs advance directives, the MAA should have which of the following witness the signature?

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A Attorney

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B Health Care Employee

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C Non-affiliated individual

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D Family Member

Non-affiliated individual

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Which of the following is an appropriate use of the tickler file?

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A To inform the provider about career updates

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B To remind staff of date-specific tasks

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C To document staff disciplinary actions

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D To train new employees

To remind staff of date-specific tasks

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86

Which of the following items is appropriate to purchase with petty cash?

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A Postage owed for an equipment delivery

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B Five boxes of computer paper

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C $75 gift card for Employee of the quarter

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D Providers cell phone payment

Postage owed for an equipment delivery

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A patient who has Crohns disease should be scheduled with which of the following specialists?

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A Endocrinologist

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B Gastroenterologist

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C Pulmonologist

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D Neurologist

Gastroenterologist

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96

Which of the following prefixes means "Masculine"?

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A Andr-

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B Myel-

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C Mast-

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D Anti-

Andr-

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