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What claims should someone consider when they have a problem with a defective product?
Negligence
Breach of Contract
Consumer Protection Act
What kind of liability does The Act introduce?
Strict liability - no fault needs to be proven
What is the general provision for liability in the Consumer Protection Act?
Where any damage is caused wholly or partly by a defect in a product, certain people will be liable for the damage
What is included as a 'product' under the consumer protection act?
Any goods or electricity, includes products comprised in another product (a component part or raw material)
e.g. computer chip is a product even once it becomes part of a computer
What is a 'defect' under the consumer protection act?
If the safety of the product is not up to the standard people are generally entitled to expect
What factors are considered when assessing the safety standard people are entitled to expect of a product?
Manner/purpose for which it has been marketed
The way the product is described on packaging
Any warnings accompanying the product
What might reasonably be expected to be done with/in relation to the product
Time product was supplied by its producer (use may change over time)
Is there a difference between Consumer Protection Act and the standard of care in negligence?
Both expect manufacturer to take reasonable care but MORE reasonable care is expected of them under the Act
What is damage under the consumer protection act?
Death
Personal Injury
Loss or damages to any property (including land)
Consequential Economic Loss
What is NOT damage under the consumer protection act?
Pure economic loss
Loss of the product itself
What are the limits on the type of damage for which a claim can be brought under the consumer protection act?
- Claim for the property must be for damages greater than £275 (excluding interest)
- Property must be ordinarily used & intended by the person suffering the loss/damage for private use/occupation/consumption
- losses suffered by businesses are unlikely to be recoverable
Can a party bring a claim for negligence and under the consumer protection act?
Yes
Who can be liable for the damage of the defective product??
The producer of the product
Anyone who has held themself out to be the producer of the product (by putting their name on it, trademarking etc)
Anyone who has imported the product into the UK from outside the UK to supply it to another person
Who is a 'producer' under the consumer protection act?
Manufactured products = the manufacturer
Products won/abstracted = the person who won/abstracted it
The person who carried out the process to which the characteristics are attributable
When can the person who supplied the defective product to any person be liable for the damage caused?
If the person suffering damage asks for details of the producer/importer within a reasonable time, and when they cannot identify the producer/importer themselves & the supplier fails to identify that person
Give an example of who is a supplier?
A retailer who sells products they did not produce
How can a supplier of defective goods NOT be liable?
If they can tell the person suffering damage who produced/imported the goods so they can pursue THEM instead.
Can multiple people be liable under the consumer protection act? How are they liable?
Yes - jointly & severally
Who can bring a claim under the consumer protection act?
Anyone suffering damage as a result of the defect
Generally not businesses
Which defences are available under the consumer protection act?
The defect did not exist in the product at the relevant time
The state of scientific & technical knowledge at the relevant time meant that the producer would be unable to discover the defect themselves
Contributory negligence
If a manufacturer is aware of a defect but the state of science/tec knowledge is such that the defect cannot be fixed, do they have a defence?
will only be liable if they had the ability to fix it
Can producers exclude/limit liability under the provisions of this act?
NO
What are the limitations on claims under the consumer protection act?
Claim must be brought within 3 years from the LATER of:
- The date the injury/damage occurred
- When C became aware/reasonably should have become aware of the damage
What is the long stop for product liability?
No actions can be brought under the act 10 years after the product was put into circulation.
After this, C only can claim in negligence
Does the harm need to be foreseeable for product liability under the act?
No
What is the causation required for a claim of product liability under the act?
The damage was caused wholly or partly by the defect
What is the overall duty of care owed in regards to products?
A manufacturer owes a duty of care to the people who use its products
What is the starting point for a claim in negligence for product liability?
Is there a precedent establishing whether a duty is owed?
Who does a manufacturer owe a duty to in defective products?
The final purchaser at the end of the supply chain
AND
Other users of the product/ parties who come into contact with it
Is it only the manufacturer who can be held liable for negligence in defective products?
Repairers
Suppliers
Distributors (who should have reasonably inspected a product)
Is pure economic loss generally recoverable for defective product neglgience?
No
What is generally sufficient to prove breach in a defective product negligence claim?
The presence of a defect, unless manufacturer can show another reason for the defect
Who must prove the breach?
The claimant must prove the manufacturer fell below required standard of care - presence of a defect doesn't necessarily show this
How must causation be shown in negligence for defective products?
If manufacturer has no reason to contemplate an intermediate inspection will occur, they will be liable
If an immediate inspection will occur, liability may be on the inspector
If there is a warning to test the product & C fails to carry this out, this may break the chain of causation