LACS T2 L6

Observing Appropriate Workplace Behavior

Professional behavior

builds trust & productivity

professional responsibility

• punctual & accountable

• be punctual and dependable (consistent attendance)

• take ownership of tasks and deliverables

• embrace growth and remain adaptable

• use company resources efficiently and strictly for work

• admit errors and address development areas

respect and professionalism

• respect & inclusivity

• great colleagues courteously

• treat everyone fairly regardless of role/background

• observe personal and professional boundaries for privacy

• avoid profanity, sarcasm or inappropriate humor

• minimize personal phone use (keep calls private, lower voice)

communication and interaction

• clear & attentive

• seek clarity: ask questions and avoid assumptions

• practice active listening: give full attention, avoid interruptions

• engage positively: build professional relationships

ethics and conflict management

• no gossip & resolve issues

• avoid gossip and negativity; focus on work-related matters

• handle conflicts professionally; seek mediation when needed

• support teamwork: assist colleagues and recognize shared goals

health

• practice proper handwashing

• brush teeth after meals (use toothpaste, mouthwash, breath spray)

• use foot powder if necessary

haircut

• get a haircut every 2-4 weeks

• comb/tie properly

• bangs must be kept above the eyebrows

• natural hair colors preferred

hygiene

bathe regularly with deodorant/antiperspirant

face

trim or shave facial hair (beard, mustache, nose hair) apply sunscreen daily

nails & makeup

trimmed, clean, natural/nude colors, appropriate makeup and light fragrance

attire

clean, well-fitted, wrinkle-free, stain-free, match belt, shoes, and watch strap, maintain good posture (avoid slouching/closed gestures)

accessories

wear jewelry appropriately (restrict for safety if needed) professional eyeglass frames, follow company tattoo/piercing rules

id & uniform

wear required uniform and id, report lost ids properly, inform manager of cultural/religious accommodations

letters, documents, email, fax

• impersonal, low feedback, good for simple information

• cold / low richness / simple task

telephone, voice mail

medium richness

face to face, video communication

• highly interactive, employs verbal and non-verbal cues, good for sensitive or difficult news

• warm / high richness / complex tasks

f2f

highly interactive, sensitive topics, persuasive

group meeting

collaboration and agreement needed, not for just sharing info

email

formal tone; academic, business, gov’t, not for emotional messages

IM

quick exchanges, checking availability (both online)

phone

rapid exchange without nonverbal cues

video

interactive decision making across different locations

memo/report

memos (internal policies) reports (detailed complex info)

letter/fax

letters (formal external) fax (speed + written record)

republic act no 10173 (data privacy act)

• the state protects the fundamental human right of privacy while ensuring the free flow of information to promote innovation

• operational rules: only collect personal info (name, address, contact details) with caution, only collect data for legitimate purposes, always secure the consent of all concerned parties

responsible

the people who do the work to complete the task (the doers)

accountable

the person who signs off and ensures it gets done (the approver - only one per task)

consulted

the subject matter experts who provide input before the work is done (two-way communication)

informed

those kept in the loop on progress or completion (one-way communication)