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What is self awareness
Recognising ones values, assumptions, emotions, triggers and behaviours
What is self reflective
Analysing one’s actions, emotions, positions and communication to find strengths and recognise areas of improvement
Why is self reflective important
Because it helps nurses learn from experience and improve practice
Essential for indentifying and overcoming personal prejudices, stereotypes, and unconscious assumptions
Fundamental to forming authentic, genuine, and sincere therapeutic relationships
What is introspection
Noticing and reflecting on thoughts about oneself
Why is introspection important
Helps nurses understand how personal experiences influence patient interactions
What is reflection
Active exploration of personal experiences to make sense of events, understand emotional reactions and promote continuous learning
Why is reflection important
Develops and improves processes of learning to learn
Makes sense of new material, linking it what is already known
Develops the therapeutic relationship
What is the difference between introspection and reflection
Introspection focuses on understanding yourself
Reflection focuses on learning from experiences
What is reflective practice
Revising past clinical encounters over time to guide, informs and intentionally improve ongoing nursing care
What are the benefits of reflective practice
Helps nurses identify strengths, weaknesses and areas for improvement
Helps connect new knowledge with previous experience
Helps understand emotions and responses more effectively
What is the difference between reflection and reflective practice
Reflection is the cognitive act of critically examining past events and emotional responses
Reflective practice is the ongoing professional application of those insights to guide and improve future healthcare care.
What are the three key models of reflection
The 3 what’s
DEAL
Gibbs reflective cycle
What is the 3 what’s model
What (description)
So what (significance and emotions)
Now what (future actions)
What is the DEAL model
Describe
Examine
Articulate
Learning
What is Gibbs reflective cycle
Description - what happened
Feelings - what you think and feel
Evaluation - what was good and bad about the experience
Analysis - what sense can you make of this situation
Conclusion - what else could be done
Action plan - what could you do if it occurs again
What is emotional intelligence
The ability to recognise, understand, monitor, and manage emotional responses in oneself, as well as recognise and respond compassionately to the emotions of others
What is emotional labour
Involves withholding emotional responses to maintain a safe, non judgemental, and empathetic attitude towards patients
What is empathy
The ability to understand the experiences of another whilst separating your own values
What is sympathy
When you generate feelings of concern for the other person
Driving force for empathy
Shift focus to nurse, not on the patient
Why is empathy important
Expressing empathy converts to patients that the nurse recognises their personal circumstances, providing them with a safe space to disclose their needs and build strong rapport
When patients feel genuinely valued and understood through empathetic communication, their self esteem increases, their anxiety and stress levels decrease, hospital stay decreases
What is the difference between empathy and emotional intelligence
Empathy is the understand of another persons feelings
Emotional intelligence is the recognising and managing emotions in yourself and others