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International Marketing
The performance of business activities that plan, price, promote, and direct goods and services to consumers in more than one country for profit.
Controllable Elements in International Marketing
The 4Ps: product, price, promotion, and distribution.
Challenges of Internationalization
Unfamiliar problems, uncertainty, and risks businesses face when entering international markets.
Self-Reference Criterion (SRC)
The unconscious use of one's own cultural values when making international marketing decisions.
Global Awareness
The ability to understand and navigate international markets, cultures, trends, and competition.
End of the Cold War
A historical event that contributed to the growth of global commerce in the late 1990s.
Factors That Disrupt International Trade
Company scandals, wars, political unrest, natural disasters, and pandemics.
World Trade Organization (WTO)
An organization that promotes open trade agreements and manages trade relations between countries.
Internet and Global Business
The internet facilitates communication and commerce across international borders.
Foreign Direct Investment (FDI) in the U.S.
Foreign investment in U.S. businesses that exceeds $4.6 trillion and spans many industries.
Mexican Brands in the U.S.
Gigante and Grupo Bimbo.
International Sales Impact
Foreign sales can exceed domestic sales and generate significant revenue for U.S. businesses.
Uncontrollable Elements
Political/legal forces, economic conditions, competitive forces, cultural forces, and other factors outside a company's control.
Political and Legal Forces
Forces that can impose restrictions, create uncertainty, and affect international business operations.
Uncontrollable Uncertainty
Unpredictable factors in the business environment that can affect marketing strategies.
Competition in International Marketing
Influences pricing, product offerings, and marketing strategies in different markets.
Citibank in Brazil
Citibank's Brazilian operations remain an important part of its international portfolio despite challenges.
Economic Forces
Forces that influence foreign investment and the ability of businesses to operate successfully.
Consumer Behavior
The actions and preferences of consumers that shape marketing strategies and product offerings.
Adapting Marketing Strategies
Changing marketing strategies to respond to market conditions and consumer preferences.
International Trade and Peace
Promotes peace by creating economic interdependence between countries.
Recent Global Events Affecting Trade
COVID-19, Brexit, and the Russia-Ukraine conflict.
NAFTA
The North American Free Trade Agreement that facilitated trade among the U.S., Canada, and Mexico.
High Inflation
Can affect pricing strategies and reduce consumer purchasing power.
Technological Advancements
Technology improves efficiency, communication, and connectivity in global commerce.
Market Research
The process of gathering information about consumer preferences and market conditions in different countries.
Cultural Understanding
Helps marketers create strategies that resonate with local audiences.
Forms of Competition
Monopoly, oligopoly, and pure competition.
Technology Level Factors
Production support, consumer technical skills, access to technology, and skills available in the host country.
Distribution Structure
The involvement of all members of a distribution channel.
Geographical Factors
Temperature, weather, fauna, infrastructure, seasons, altitude, and humidity.
Cultural Forces
Differences and similarities in bribery, tastes, preferences, managerial styles, and symbols.
Major Challenge for International Marketers
Cultural adjustment and understanding uncontrollable elements that affect foreign markets.
Self-Reference Criterion (SRC)
A tendency to evaluate foreign markets using one's own cultural traits and norms.
Avoiding SRC and Ethnocentrism
Define problems in both home and foreign cultural contexts and consult with people from the foreign culture.
No Direct Foreign Marketing
The first stage of international marketing involvement; the company does not actively seek foreign customers.
Infrequent Foreign Marketing
Temporary domestic surpluses lead to occasional foreign sales, which stop when domestic demand increases.
Regular Foreign Marketing
A firm has permanent capacity dedicated to foreign markets and adapts products when necessary.
Global Marketing
A company views the world as one market and segments customers by factors such as income and usage patterns.
KOF Globalization Index
Measures political, social, and economic globalization across countries.
Developing Global Awareness
Tolerance for cultural differences, knowledge of cultures, and awareness of global trends.
Cultural Adjustment
The process of adapting to cultural differences, which is essential for success in foreign markets.
Ethnocentrism
The belief that one's own culture is superior to other cultures.
Technology in International Marketing
Technology supports production and affects consumer access to and understanding of products.
Geography and Marketing
Climate, infrastructure, and other geographic factors can determine product adaptation and distribution.
Importance of Cultural Forces
Shapes consumer behavior, preferences, and marketing decisions.
Political and Legal Forces in Marketing
Uncontrollable forces that affect market entry, business operations, and restrictions.
Regular Foreign Marketing Implication
The firm depends on foreign market profits and may adapt products for specific markets.
Companies That Internationalize Quickly
Companies with high-tech resources, smaller home markets, larger production capacity, and well-networked managers.
Consulting With Natives
helps businesses define problems accurately within the local culture.
Foreign Environment
Uncontrollable political, cultural, economic, and competitive forces in international markets.
Generating Interest in International Sales
Through domestic popularity, online platforms, and other channels.