a communication context involving few channels at once
3
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channel-rich context
a communication context involving many channels at once
4
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cognitive complexity
the ability to understand a given situation in multiple ways
5
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communication competence
communicating in ways that are effective and appropriate for a given situation
6
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content dimension
literal information that is communicated by a message
7
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context
the physical or psychological environment in which communication occurs
8
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decode
to interpret or give meaning to a message
9
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dyad
a pair of people
10
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empathy
the ability to think and feel as others do
11
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encode
to put an idea into language or gesture
12
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ethics
a code of morality or a set of ideas about what is right
13
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explicit rule
a rule about behavior that has been clearly articulated
14
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feedback
verbal and nonverbal responses to a message
15
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implicit rule
a rule about behavior that has not been clearly articulated but is nonetheless understood
16
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instrumental needs
practical, everyday needs
17
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interpersonal communication
communication that occurs between two people within the context of their relationship and that, as it evolves, helps them to negotiate and define their relationship
18
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intrapersonal communication
communication with oneself
19
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mass communication
communication from one source to a large audience
20
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message
verbal and nonverbal elements of communication to which people give meaning
21
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metacommunication
communication about communication
22
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model
a formal description of a process
23
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noise
anything that interferes with the encoding or decoding of a message
24
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receiver
the party who interprets a message
25
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relational dimension
signals about the relationship in which a message is being communicated
26
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self-monitoring
awareness of one's behavior and how it affects others
27
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small group communication
communication occurring within small groups of three or more people
28
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source
the originator of a message
29
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stigma
a characteristic that discredits a person, making him or her be seen as abnormal or undesirable