Dental Insurance & Billing Terminology

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Flashcards covering key vocabulary, codes, concepts, and administrative practices in dental insurance, billing, and practice management.

Last updated 12:06 PM on 9/29/26
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20 Terms

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CDAnet

A system that allows dental offices to submit insurance claims electronically directly to insurance carriers, making processing faster and eliminating paper claim forms.

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ITRANS Claim Service

A service that securely sends dental claims electronically to insurance companies for faster processing and payment.

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Explanation of Benefits (EOB)

A statement or receipt provided after claim processing that details how much the insurance pays, where the payment is sent, and patient coverage information.

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Subscriber

The individual who holds the group dental insurance plan in their name.

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Dependent

A family member covered under the subscriber's dental plan, such as a spouse or child.

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Carrier

The insurance company responsible for processing and paying dental claims.

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Provider Identification Number

A unique number used on claim forms to identify the treating dentist.

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Deductible

The specific dollar amount a patient must pay out-of-pocket for dental services before insurance coverage begins.

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Assignment of Benefits

An arrangement where insurance payments are directed to be paid straight to the dentist rather than to the patient.

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Non-Assignment Plan

A dental plan structure where the insurance company sends payments directly to the patient rather than to the dental office.

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Birthday Rule

A coordination of benefits rule for dependent children with dual coverage, stating that the primary insurance belongs to the parent whose birthday occurs earlier in the calendar year (month and day).

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Edentulous

A clinical term describing a patient who has no remaining natural teeth.

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Immediate Denture

A denture fabricated while the patient still has teeth and inserted immediately following the extraction of remaining natural teeth.

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Cast Post

A restoration post custom-made from metal in a dental laboratory using an impression of the patient's mouth, which is cemented into place before completing the final restoration.

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Pontic

The artificial tooth component of a fixed bridge that replaces a missing tooth.

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Abutments

The existing teeth or roots (retainers) that support and anchor a fixed bridge.

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Predetermination

An estimate submitted to an insurance company prior to treatment to confirm if a recommended procedure is covered and to what extent.

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Accepted Window

The specified number of days after the date of service during which a claim can still be submitted electronically.

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Patient Ledger

The record within dental management software that tracks all patient billing charges, payments, insurance claims, and running balances.

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Restorative Code Series

Dental procedure codes representing restorative services (fillings), which always begin with the digit 22 (code series 2000020000).