Health Literacy: Healthcare Websites + Social Media- Introduction to Profession in Nursing

Nurses role in educating patients using online websites (4 points)

-Asks what the client has seen and what concerns them

-Explore source, evidence and suitability

-Offer reliable alternatives and invite questions

-Support informed choice and shared decision-making

4 ways to critique a source to promote Health Literacy

Access: Can the pt locate the information?

Understand: Is the information clear and accessible?

Evaluate: Is it credible and relevant?

Use: Can it support an informed decision

What to examine on a website (4 points)

-Authorship and qualifications

-Currency and supporting evidence

-Objectivity, sponsorship, purpose

-Audience, readability, accessibility, and navigation

Red flags and green flags for sources

Red: “miracle cures”, no citations, sales pressure, exaggerated certainty

Green: Transparent authorship, evidence, updates, balanced explanations

*Polished design or familiar brand is NOT proof of accuracy*

What to consider when critiquing a healthcare website before you recommend it (7 points)

-Source: Who created it, qualifications? Is this facts or opinion?

-Evidence: Are there credible references supporting the claims?

-Currency: Is this currently current?

-Purpose: Is the aim to educate, persuade, or sell?

-Client suitability: Is the information understandable, appropriate and accessible?

-Peer-Reviewed: Are the references appropriate and current? Are those authors qualified?

*A credible website is not automatically right for every client*

Information vs informatics

Information: What do we know?

Imformatics: How do we collect, organize, communicate, and use it?

Nursing informatics + what it helps nurses do

Integrates nursing knowledge and practice with information and communication technologies to support client care

-Helps nurses:

Collect, document, and communicate health information

Access information

Coordinate care and improve quality

Benefits of Digital Healthcare

-Improve access to information and services

-Support communication among healthcare providers

-Enhance documentation, medication safety, clinical decision making

-Expand access to care for rural and remote communities

-Support client participation in their healthcare

Challengews of Digital Healthcare

-Innacurate or incomplete information

-Overreliance on technology

-Privacy, confidentiality, and cybersecurity concerns

-Unequal access to technology and digital health services

-Increased documentation demands and workflow challenges

What are nurses responsible for regarding digital healthcare (5 points) - what bccnm practice standards do these relate to?

-Accessing client information only when required

-Protecting passwords and confidential information

-Using approved systems for documentation and communication

-Maintaining accurate and timely documentation

-Recognizing and responding to privacy and safety concerns

*Relates to BCCNM “Privacy and Confidentiality” and “Competency practice standards

What percent of doctors use electronic medical records

77% of primary care doctors

73% of community specialists

Telehealth + examples

Health care over distances

-Especially beneficial for rural/remote areas

Ex. Patient assessments, videoconferencing, tele-imaging, telepsychiatry, educational workshops

Point of care technology + examples

Assist nurses in collecting and documenting data near the location of care

Ex. Tablets, digital thermometers, hemodynamic monitoring, apnea monitoring, iv pumps, blood glucose analyzers

mHealth and mobile technology

Delivery of nursing intervention over text message- usually automated

What is AI doing in healthcare (4 points)

-Find patterns in large data sets

-Support documentation and administrative work

-Assisting clinical decision support

-Generating health information and educational text

Digital Equity

Not all clients have equal access to suitable information or digital literacy

-Nurses must recognize barriers and ensure digital healthcare does not exclude clients

Benefits and risks of AI in Nursing

Benefits: Support documentation and admin. tasks, identiffying patterns, assisting with decisions and education

Risks: Inaccurate, bias, privacy/confidentiality, overreliance on AI

Things to consider regarding social media (4 points)

• Professional boundaries and relationships

• Client privacy

• Accuracy of health info shared online

• Professional conduct and public trust

*goes beyond the workplace and into online interactions

Social media guidelines for nurses

-Build your brand

-Respect

-When in doubt, DON’T POST

Social media benefits and risks

Benefits: Health promotion, education, sharing reliable information and correcting misinformation, professional networking, advocacy

Risks: Sharing client information, connecting with clients, posting disrespectful or unprofessional comments, providing health advice without assessment, sharing misleading health information

BCCNM expectations for social media use

Consider:

-Privacy, boundaries, ethical conduct and integrity, accuracy of information, professional accountability, public trust in the nursing profession

UBCO social media expectations (6 do-not’s)

DO NOT:

-make negative comments about clinical sites, workers, teachers or students

-Include comments that are threatening, harrassing, or discriminatory

-Use social media for non-academic purposes during clinicals

-Access agency computers for social networking

-Take pictures where client identifiers can be seen

-Use UBC logo on a non-university social media site