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social cognition
how we think about ourselves and others in a social context
self concept
thoughts and beliefs about oneself
how do we formulate our self-concept?
from observing our own behavior memories and prior experiences
self perception theory
we learn about ourselves through observing our own behaviors; our behavior provides insight into our thoughts and about ourselves
2 types of social comparison theory
upward and downward
self-schema
how your beliefs about yourself organize and guide processing social info
self fufilling prophecy
we produce behavior that match what others say about us
whats correlated with mental and physical health
self-esteem
narcissism
overinflated sense of self often accompanied by egocentrism, belief that one is better than others, and a corresponding lack of empathy for others
psychological immune system
we attempt to protect and maintain our self esteem, likely because it is more adaptive and functional
self-serving bias
taking credit for successes and denying our failures
self-handicapping
sabotage future performance due to fear of failure
false consensus and uniqueness
when we mess up, “everybody does that “ (consensus) and when we succeed, “only we could have done that” (uniqueness )
unrealistic optimism
beleiving our likelihood for encountering negative events is unlikely, especially compared to rest of population
dual processing theories
both conscious and unconscious factors affect our self-concept and behavior
attributional deficiency
we have difficulty figuring out or explaining why we do what we do
planning fallacy
underestimating how long it will take us to complete a task
impact bias
believing our current emotions will be more extreme, and for longer , than they actually are
locus of control
what we think controls the outcome of life
example of external locus of control
learned helplessness - when someone starts believing they can’t change or control a situation, even when they actually can.
self presentations
placing our “best foot forward”
self- monitoring
how much you change your behavior around others
spotlight effect
believing other people notice your physical appearance
estimated 50% will notice shirt, only 23% did
illusion transparency
believing people can tell our mood
ex: people rated themselves on how nervous they thought the student observer would rate them, they rated lower
infamous marshmallow study shows
ones ability to control their behavior is correlated with success in school and work
priming
flashing a stimuli that may influence later decisions, either consciously or unconsciously
schemas
our “mental frameworks” used to perceive and organize our world or the typical person, place or thing
scripts
the “play by play” or typical sequence of events that occurs within a larger event
ex: what TYPICALLY happens in a lecture classroom
conformation bias
search for evidence to confirm our beliefs but ignore evidence disproving them
what does belief perseverance say about what happens when we obtain information that contradicts our existing beliefs
we will ignore it and keep our beliefs in the face of cantradictory evidence
2 types of persuasion
education and propaganda
education persuasion
positive persuasion, like/ agree with message
propaganda persuasion
negative persuasion, dislike/ disagree with message
the central route
attending/ deeply engaging with the message
the peripheral route
not attending/ deeply engaging with the message
the peripheral route is a form of ___
heuristic processing
the central and peripheral routes align with
dual processing theory, central route is conscious processing mode and peripheral route is unconscious processing mode
motivation, interest, unlimited resources, systematic, controlled, argument
central route
not motivated, not interested,limited resources, heuristic, automatic, periphery
peripheral route
Cialdini’s principles of persuasion: reciprocity
providing someone with something makes them want to return the favor
Cialdinini’s principles of persuasion: commitment/ consistency
making an initial decision makes them more likely to stick with it even when things change
lowball technique
Getting someone to agree to an offer then changing the terms to make it less attractive, hoping they will still agree
Cialdini’s principles of persuasion: social proof
people are more likely to do something when they see other people doing it
Cialdini’s principles of persuasion: liking
warm feelings towards someeone increases compliance
Cialdini’s principles of persuasion: authority
more likely to be persuaded by “credible experts”
Cialdini’s principles of persuasion: scarcity
people want something more whwn they believe its limited or hard to get
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sleeper effect
when a message becomes more persuasive over time even though its source was not credible at first
what makes a communicator appear “expert”?
good body posture, eye contact, speaking more quickly also listening, their perceived credentials
what makes a communicator appear “trustworthy”
having another person introduce them, not explicitly attempting to persuade, not making too much eye contact
should the communicator use the central or peripheral route if they’re trying to use a logically based argument
central
should the communicator use the central or peripheral route if they’re trying to use a emotionally based argument
peripheral route
is evoking more fear always more persuasive, or can a message evoke too much fear (and backfire)? EARLIER RESEARCH
suggests too much fear could backfire
is evoking more fear always more persuasive, or can a message evoke too much fear (and backfire)? LATER RESEARCH
suggests that more fear = more persuasion
What is the curvilinear relationship between fear and persuasion?
too little fear is ineffective, moderate fear is most persuasive, and too much fear can backfire.
What is the linear relationship between fear and persuasion?
the more fear a message evokes, the more persuasive it becomes
foot in the door (bait and switch)
initially making a small request makes it more likely the recipient will later agree to a larger request
door in the face
initially making a larger request that someone is likely to refuse makes it more likely they will agree to a smaller request after
arguments presented first
primacy effects
arguments presented last
recency effects
thoughtfulness
what the recipient thinks about while listening to the communicators argument matters
need for cognition
people who like to deeply think about issues are more likely to use the central route and persuaded by good arguments
a predisposition to respond in a favorable or unfavorable manner to an attitude object
attitudes
Important Attitudinal Characteristics: readiness for response
prepares one to act either positively or negatively
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Important Attitudinal Characteristics: evaluative
an (un)favorable thought/ feeling
Intangible ideas that are not directly observable
hypothetical constructs
the ABCS of attitudes:
Affect, Behavioral cognitions
Response latency (i.e., IAT)
Faster responses = stronger attitudes
Explicit Attitudes
attitudes we are consciously aware of and can consciously express
implicit attitudes
Automatic feelings or beliefs that you may not be consciously aware of.
Social desirability:
Changing your answer to look good or be accepted by others.
Most common measurement approach of implicit behaviors:
implicit association test
moral hypocrisy (Batson et al)
appearing moral while avoiding actually doing it
Are attitudes and behavior related? NO
LaPiere, , Wicker, Batson et al.
Are attitudes and behavior related? YES
more recent (Glasman & Alberracin, 2006)
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Research has identified an important mediator:
behavioral intention
Attitudes lead to ____ which then leads to ___
an intention to act, behavior
The idea that attitudes, social norms, and perceived control influence our intentions, which influence our behavior.
theory of planned behavior
Strong attitudes are often
formed via direct experience
Principle of Compatibility
Specific attitudes are better at predicting specific behaviors.
Principle of Aggregation
Attitudes predict a pattern of behaviors rather than one single behavior.
Does behavior affect attitudes?
Yes- Zimbardo Prison Study, self-perception theory, cognitive dissonance
Self-perception theory
We figure out our attitudes by observing our own behavior
theory of cognitive dissonance
We feel uncomfortable when our behavior and attitudes don’t match, so we may change our attitude to reduce it.
Why does behavior affect attitudes?: Self-presentation/impression management
We don’t want to appear inconsistent
Why does behavior affect attitudes?: Self-justification/overjustification
We convince ourselves we actually hold the attitudes that would justify our behaviors
Why does behavior affect attitudes?: Self-perception
We figure out our attitudes by observing our own behavior.
mediating variable
Explains how or why one social factor affects another.
moderating variable
Explains when a social factor has a stronger or weaker effect.
conformity
changing behavior due to real or imagined pressure
compliance
Changing behavior due to pressure but not believing in the change (dressing)
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Muzafer Sherif (1935-37)
blinking light in dark room “how far did the light move?” Individual estimate and group estimate
Solomon Asch: group pressure (1946, 55)
conforming to a group’s incorrect answer because of social pressure
Asch % of people conformed to confederates wrong answers
37%
(1965, 74) a “teacher” quizzed a “learner” abt their memory for word lists while an “experimenter” observed behind the “teacher” in a white lab coat
Milgram: Obedience
Milgram results
2/3 participants shocked learners to what they thought to be 450 volts