WK 4 - Management Skills

What is diversity

Differences and similarities in ethnicity, race, culture, gender, age, functional and educational background, lifestyle, tenure, personality, and ways of thinking

diversity short version

Anything a person could use to decide someone else is “different”

The diversity Iceberg: Surface level

What you see

• race, ethnicity, gender, age, physical ability, how someone dresses or speaks

The diversity Iceberg: Deep Level

what you learn ( Think - actually talk to the person )

• values, belief, attitude, information, skills, working style, personality, life experience

Diversity: the upside explain

• Teams diverse on the surface AND in attitudes and information discuss more thoroughly and perform better

• Surface-diverse teams are seen as more positive, more accepting, and more engaged

Diversity: The paradox Explain

• The same differences can cut innovation and effectiveness

• Productivity, collaboration, and information sharing can suffer

• When differences surface, so do stereotypes and prejudice

Diversity,,,It depends on how much,,,if its too little that means

Tokenism

Diversity,,,It depends on how much,,,if its moderate

Fault lines - Subgroups or coalitions that form naturally inside a team, usually along demographic lines —driven by surface-level OR deep-level differences

what do Fault lines do to a team

• Limit knowledge sharing

• Create “in-group” vs. “out-group” perceptions

• Breed conflict and tension between subgroups

Diversity,,,It depends on how much,,,if its too much

coordination and communication breakdowns

stereotyping,,,,

assigning identical characteristics to everyone in a group , regardless of actual variation

leads to discrimination,,

Decisions based on group membership rather than individual skill or ability.

Race, sex, and gender, religion, age, disability

which builds systems of inequality

we associate certain characteristics with certain situations, and stop noticing that we do it

sterotyping is

assuming

discrimination is

actually acting on it

Microaggression is

small jabs

Microaggression involves and give ex

sex and gender

• “my boss is crazy” — about a female boss

Age

• “ok boomer”

Disability

• coming back from medical leave “How was ur vacay?”

Cultural differences: Individualism vs. collectivism

individualism - my interest above the group

collectivism - the group's interest above mine

Cultural differences: high power distance vs lower power distance

high power - inequality expected,,,managers decide

low power - managers are expected to empower