P3: Cruise Ship Departments

• Deck Department

• Engineering and technical Department

• Hotel/Passenger Service Department

What are the main departments of a ship?

Chief officer

Who is responsible for the Deck Department?

Deck Department

Which department oversees navigation and care of the vessel and handles berthing, departure, and steering duties?

True

True or False: The Deck Department keeps detailed records.

Able Bodied

AB stands for?

Ordinary Seamen

OS stands for?

• Ship master

• Chief officer

• Chief petty officer

• Petty officers

• Quartermaster

• Deck carpenter

• Cadets

• Bosun

• Junior seamen

Name the positions in the Deck Department. (9-SCC-PQD-CBJ)

Engineering/Technical Department

Which department keeps the ship well maintained, running smoothly, and ensures everyone's safety?

• Experience

• Specialized Training

What do members of the Engineering/Technical Department need? (2-ES)

• Fuel

• Maintenance

• Repairs

What is the Engineering/Technical Department responsible for? (3-FMR)

• Propulsion

• Steering

• Power for auxiliary systems

What vessel systems is the Engineering/Technical Department responsible for? (3-PSP)

• Heating

• Ventilation

• Air conditioning

• Lighting

• Refrigeration

Name the auxiliary systems the Engineering/Technical Department provides power for. (5-HVA-LR)

• Chief engineer

• Second engineer

• Chief petty officer

• Petty officer

• Chief electrician

• Junior motorman Grade 1 and 2

Name the positions in the Engineering/Technical Department. (6-CSC-PCJ)

Hotel/Passenger Services Department

Which department provides direct service to passengers and is known for "hotel management" jobs?

• Restaurants

• Bars

• Passenger cabins

What does the Hotel/Passenger Services Department manage? (3-RBP)

• Laundry

• Cleaning cabins

• Serving food and beverages

Name the hands-on services done by the Hotel/Passenger Services Department. (3-LCS)

• Passenger accounts

• Tickets

• Changing currency

Which passenger-related tasks is the Hotel/Passenger Services Department in charge of? (3-PTC)

Hotel/Passenger Services Department

Which department is in charge of all onboard accounting?

• Hotel manager

• Director of hotel services

• Executive purser

• Executive chef

• Bar manager

• F&B manager

• Second purser

• Senior assistant purser

• Accommodation manager

Name the positions in the Hotel/Passenger Services Department. (9-HDE-EBF-SSA)

Housekeeper

The accommodation manager is also called?

• Medical Department

• Entertainment Department

Name the two other departments aside from Deck, Engineering/Technical, and Hotel/Passenger Services. (2-ME)

• Medical officers

• Senior nurses

• PMO

Name the positions in the Medical Department. (3-MSP)

Principal Medical Officer

PMO stands for?

• Cruise director

• Dancers

• Comedians

• Musicians

• Singers

• Social hosts

• Children’s staff

• Port lecturer

Name the roles in the Entertainment Department. (4-CDC-MSS-CP)

Corporate Officers

Which positions are the necessary people who keep the company running, not just the ships?

• Accounting

• Administrative staff

• Air operators

• Marketing/PR

• Reservations/sales

Name the corporate office positions. (5-AAAMR)

False

True or False: Corporate office positions are only found onboard the ship.

Officers

Which category is the elite group that oversees the nautical and mechanical aspects of the ship and ensures the safety of passengers and crew?

Officers

Name the characteristics of staff has a Private stateroom, Complete authority, Highest wages, Highly trained, Report to captain

Officers

Which category receives the highest wages of any employee?

Captain

To whom do Officers report directly?

Staff

Which category consists of upper-level positions?

Staff

Name category has Upper-level positions, Direct passenger contact, Shorter hours, More access to facilities, Public elevators/stairs, Mingle with passengers.

Staff

Which category works shorter hours and receives time off while in port?

Staff

Which category is allowed to mingle with passengers?

Crew

Which category has their own facilities, Long hours, May or may not have passenger contact, Service employees, Not allowed in public elevators/stairs, Tips, Forbidden to socialize

Crew

Which category is eligible to receive tips in addition to wages?

Crew

Which category is strictly forbidden to socialize with passengers onboard?

Crew

Which category is not allowed to use public elevators and stairways unless working?

Crew

Which category works long hours with little time off during contract?