Business Studies Grade 12 Vocabulary Review

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Vocabulary flashcards based on Grade 12 Business Studies covering key terms, legislation, HR functions, forms of ownership, and financial concepts.

Last updated 6:32 AM on 10/7/26
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51 Terms

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Affirmative action

The policy and process of providing preferences in employment opportunities for previously disadvantaged people.

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Bargaining council

Negotiations between trade union representatives and employer organisations on labour-related issues such as demand for higher wages or improved working conditions.

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BBBEE Scorecard

A scorecard measuring a business's compliance with BBBEE, resulting in a certificate that stipulates their official BBBEE rating.

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Broad-Based Black Economic Empowerment Act (BBBEE)

An Act introduced to ensure the full economic participation of previously disadvantaged individuals across a broad spectrum of society.

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Basic Conditions of Employment Act (BCEA)

An Act that sets the minimum standards for employment in order to promote fair labour practice.

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Collective agreement

An agreement entered into between a trade union and an employer organisation concerning the terms of employment for specific matters.

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Compensation for Occupational Injuries and Diseases Act (COIDA)

An Act that gives employees who are injured or contract diseases while on duty the right to claim compensation.

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Collective bargaining

The process of engaging and solving labour disputes collectively between trade union representatives and employer organisations.

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Compensation Fund

A fund that provides compensation to employees who are injured or contract diseases through the course of their employment.

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Consumer Protection Act (CPA)

An Act aimed at promoting and protecting the economic interests of consumers by providing them with information to make informed choices.

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Credit providers

Businesses that sell goods and services on credit, offer credit purchasing options, or provide credit facilities/products to customers.

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Debtors counsellors

Professionals who provide advice and counselling to private citizens, businesses, or organisations that are overindebted and offer methods of debt repayment.

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Discrimination

The intentionally unjust, prejudicial, or differential treatment of people or social groups based on race, age, gender, sexual orientation, disability, or religion.

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Discriminatory actions

Treating a person or group of people differently from how other people are treated.

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Disputes

An argument or disagreement between people or groups of people in the workplace.

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Employment contract

A legally binding agreement between the employer and the employee outlining duties, remuneration, and working conditions.

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Equity

Fair and equal treatment in the workplace and in society.

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Learnerships

Theoretical and practical training opportunities that lead to a recognised occupational qualification.

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Levies

The imposition or collection of money by the government, usually in the form of tax.

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Lockout

Occurs when the employer prevents employees from entering the business premises during strike action and dispute resolution to prevent looting and property damage.

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Labour Relations Act (LRA)

An Act introduced to promote simple procedures for the resolution of labour disputes in the workplace.

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National Credit Act (NCA)

The regulatory body that applies the NCA, educates consumers about their rights, and ensures adherence across the credit industry.

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Ombudsman

A state official responsible for investigating complaints of private citizens made against businesses, organisations, or government.

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SETAs

Vocational skills training organisations in South Africa that identify, manage, and create learnerships, internships, and apprenticeships within their jurisdiction.

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Skills Development Act (SDA)

An Act whose main aim is to improve the skill levels of people who are already employed in the business.

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Skills Development Levy (SDL)

A levy equal to 1%1\% of payroll, payable by employers whose annual salary bill exceeds R500 000R500\,000, to fund employee skills development.

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Strikes

A partial or complete concerted refusal to work by a group of employees to remedy a grievance or dispute regarding a matter of mutual interest.

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Workplace injuries

Injuries that take place while conducting or performing workplace duties and responsibilities.

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Curriculum Vitae (CV)

A summary of the education, qualifications, experience, skills, previous occupations, and special personality traits of an individual used when applying for a job.

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External recruitment

The process of sourcing potential candidates for available posts from outside the business.

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Fringe benefits

Benefits provided by the business to employees in addition to their regular salaries.

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Induction

Introductory training of new workers to the workplace/organisation, providing information about products, processes, procedures, policies, and immediate management.

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Internal recruitment

The process of sourcing potential candidates for available posts from within the existing workforce of the business.

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Interview

A formal meeting where information is exchanged between the interviewer and the interviewee/applicant.

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Job analysis

A tool used by the human resources function to obtain and analyse information about the workforce to place the right person in the right job, consisting of a job description and job specification.

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Job description

A written description detailing the duties, responsibilities, key performance areas, and working conditions of a specific job.

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Job specification

A written description detailing the minimum acceptable personal qualities, skills, qualifications, and experience needed for a job.

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Placement

The process whereby selected candidates are positioned where they will function optimally and add value to the business.

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Preliminary interviews

A short form of interviewing potential candidates to determine which applicants meet specific selection criteria.

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Recruitment

The process used by businesses to identify vacancies in the business and attract suitable candidates for them.

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Selection

The process of choosing a qualified candidate for an available post based on the requirements of the job analysis.

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UIF (Unemployment Insurance Fund)

A fund offering short-term financial assistance to workers when they become unemployed or unable to work due to illness, maternity, or adoption leave.

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Limited liability

A condition in which business losses are limited to the amount the owner invested, protecting the owner's personal assets against business debt.

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Unlimited liability

A condition in which the owners' liability for business debts is not limited to the business, meaning personal assets may be seized to pay business debts.

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Ordinary shares

Shares that entitle the holder to receive variable dividends only when profits are made and declared, alongside full voting rights at Annual General Meetings.

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Preference shares

Shares that entitle holders to a fixed rate of return/dividend payment regardless of dividend declaration for ordinary shares, and priority claim on remaining assets upon liquidation.

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Simple interest

Interest earned on the original principal amount only, where the principal value remains constant throughout the investment period.

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Compound interest

Interest earned on the original amount invested plus accumulated interest from preceding years, increasing the overall investment capital over time.

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<p>Types of Shares</p>

Types of Shares

The four distinct share classifications issued by public companies: Ordinary shares, Preference shares, Bonus shares, and Founders shares.

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<p>Principles of Insurance</p>

Principles of Insurance

The four foundational legal principles governing insurance contracts: Indemnification/Indemnity, Security/Certainty, Utmost good faith, and Insurable interest.

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<p>UIF Benefits</p>

UIF Benefits

The five major categories of financial support provided by the Unemployment Insurance Fund: Unemployment benefits, Illness/Disability benefits, Maternity benefits, Adoption benefits, and Dependant benefits.