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A reputation-based view of long-run survival
Behavioural uncertainty
Can I trust the other party to keep their promise?
Environmental uncertainty
Will external shocks disrupt the business/transaction?
Reputation
Prominence
Perceived quality
Resilience
Reputation as meta-resource
Because of its ability to activate and moderate other resources
Defensive mechanisms
Protects the firm when something goes wrong
Offensive mechanisms
Allow a firm to capture new business opportunities