IT 317 - Ch 1 Categories of Information Systems Used in Organizations
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Transaction Processing System
Process day-to-day business event data at the operational level of the organization.
Management Information System
Produce detailed information to help manage a firm or part of a firm.
Decision Support System
Provide analysis tools and access to databases to support quantitative decision making.
Intelligent System
Emulate or enhance human capabilities.
Business Intelligence System
Analyze Big Data to better understand various aspects of a business.
Office Automation System (Personal Productivity Software)
Support a wide range of predefined day-to-day work activities of individuals and small groups.
Collaboration System
Enable people to communicate, collaborate, and coordinate with each other.
Knowledge Management System
Enable the generation, storage, sharing, and management of knowledge assets.
Social Software
Facilitate collaboration and knowledge sharing.
Geographic Information Systems
Create, store, analyze, and manage geographically referenced data.
Functional Area Information Systems
Support the activities within a specific functional area of the firm.
Customer Relationship Management System
Support interaction between the firm and its customers.
Enterprise Resource Planning System
Support and integrate all facets of the business, including planning, manufacturing, sales, marketing, and so on.
Supply Chain Management System
Support the coordination of suppliers, product or service production, and distribution.
Electronic Commerce System
Enable customers to buy goods and services from a firm's website.
Mobile App
Perform a well-defined function, typically on a mobile device.