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Emerging Modes of Business
New ways of conducting business using technology and the internet.
Digitisation
Converting information into digital form.
Outsourcing
Giving some business activities to outside specialists.
Globalisation
Expanding business across countries.
E-business
Conducting business activities using the internet and other electronic networks.
E-commerce
Buying and selling goods and services online; a part of e-business.
B2B (Business to Business)
Transactions between businesses.
B2C (Business to Consumer)
Transactions between a business and consumers.
C2C (Consumer to Consumer)
Transactions between consumers.
C2B (Consumer to Business)
Individuals provide products or services to businesses.
Intra-B (Intra-business)
Electronic transactions within the same business.
Benefits of E-business
Easy to start, convenient shopping, faster transactions, global reach, paperless operations, lower costs.
Limitations of E-business
Less personal contact, delivery time, requirement of internet access, security risks, technology resistance, ethical issues.
Traditional Business
Requires physical presence with limited geographical reach and more paperwork.
E-business vs Traditional Business
E-business uses the internet for transactions whereas traditional business requires physical locations.
E-procurement
Buying materials and supplies online.
E-bidding and E-auction
Inviting bids or conducting auctions electronically.
Online Transaction Stages
Pre-purchase, Purchase, Delivery.
Methods of Online Payment
Cash on Delivery, Cheque, Net Banking, Credit Card, Debit Card, Digital Cash.
Transaction Risks
Default on order, default on delivery, default on payment.
Data Risks
Viruses, unauthorized access, information interception.
Cryptography
Securing information using mathematical techniques.
Outsourcing
Contracting certain business activities to an outside organisation.
BPO (Business Process Outsourcing)
Giving specific business processes to an outside service provider.
Reasons for Outsourcing
To reduce costs, obtain specialized services, focus on core activities, improve efficiency.
Benefits of Outsourcing
Reduces costs, access to experts, focus on core activities, improves efficiency.
Limitations of Outsourcing
Loss of control, risk of leaks, dependence on providers, quality differences.
Benefits of Outsourcing to India
Creates jobs, earns foreign exchange, grows IT and service sectors.
Encryption
Converting readable information into an encoded form.
Decryption
Converting encoded information back into readable form.