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Data
Recorded info about the world that can be analyzed to answer questions.
-Numbers
-Written Text
-Videos
-Audio recordings
-Social Media Posts
-Survey responses
-Info has to be recorded so researchers can analyze it.
Ex: Saved Insta comments could be data for an advertising researcher studying reactions to a campaign.
Archives/existing data
Is an an existing collection of information or data that researchers can use to answer a question.
-old social media posts
-website analytics
-sports statistics
-company records
-Previous survey results
=Data that already exists,you don’t have to collect new information from participants-you analyze info that’s already available.
Empirical questions
A question that can be answered using observations/evidence from the real world.
-How many minutes per day do UIUC students use TikTok?
-What % of students recognize an advertisement?
-These can be investigated by gathering data,answerable using evidnece/observation.
Quantitative Data
Numbers,counting,rating,scoring,numerical measurement
-How many minutes did you spend on TikTok yesterday?
Qualitative=meanings/descriptions
Used when numbers alone can’t fully answer the question.
Example: Why do you like using TikTok?
-entertainment, social conenction, trends.
Observation
Gathered data by watching what happens, usually without intervening.
Ex:You want to know whether students buy Coke/Pepsi,you could observe purchases at vending machine.
-Actually watching the behavior.
Non-representative sample
Does not adequately represent the larger population you’re trying to understand.
Ex:
Population:All university students
Sample:Only students studying in the library.
Population
The entire group the researcher wants to understand.
Ex:How much time do UIUC students spend on Instagram?
Population:All UIUC students
-can’t study every person in a large population; sample = smaller group actually studied.
Representative Sample
A smaller group that can reasonably represent the larger population and is not systematically biased.
-The smaller group should reflect the larger group rather than systematically favoring one type of person.
Random Sample
-Process designed to avoid systematic selection bias.
EVERYONE IN THE POPULATION HAS AN EQUAL CHANCE OF SELECTION.
Bias -Systematic
systematic/predictable problem
The sample differs from the population in a consistent direction.
Ex:You want to know how much the average student studies
you survey only people in the library; your results may systematically contain more studious students.=Sampling bias
Error -Chance
Random/chance problem
-Even a good random sample won’t perfectly match the population.
By chance,your sample might have slightly more of one type of person.
=Sampling error.
Self-report measurement
Respondents provide info about themselves.
Ex:How many min did you exercise yesterday?
Which brand do you prefer?
-Self-report is useful bc some info can’t easily be observed.
But people can:
-Forget, lie, guess, misremember, misunderstand questions.
Conceptual Definition
What does the variable MEAN
-clearly defines what you mean by a concept/variable
Breaking down the meaning of smth your trying to measure.
Centurion reading=The number of minutes per day a student spends reading/looking at pictures in the Centurion newspaper.
Operational Definition
How will you measure the variable
-explains the precise procedures used to measure the variable.
-What am I actually gonna do to get a number?
Ex:How many min did you spend reading/looking at the Centurion yesterday?
Content Analysis
Systematically analyzing messages to find patterns in their content
-Instead of directly asking people questions, researchers examine existing messages/content.
Ex:
-Insta/TikTok
-Adv
-Movies
-News Articles
-Websites/magazines, conversations
Ex: You want to know how often college brands use influencers on Instagram. You could collect Instagram posts and systematically code whether each post contains an influencer.
Population of Messages
All the messages/content that you are interested in studying.
Ex:You want to study how women are portrayed in Time magazine.
Population:Every relevant Time magazine issue.
but analyzing would take forever—→ take a sample.
Sampling
Selecting a smaller group of messages from the population to analyze.
The goal is for the sample to represent the larger population.
Ex: Population=5,000 magazine issues; instead of analyzing all of them:randomly select abt 100 issues.
-Researchers can then use that sample to draw conclusions abt the larger population.
Random Sample=helps craete a representative sample.
Unitizing
identifying the individual units of content that will be coded
Insta = one Insta post = one unit.
-Deciding what counts as one unit.
Coding
Create categories and determine which category each message belongs to.
-How often do children’s social media posts describe physical activity?
-Each post could be coded Yes/No
Coding Scheme
1-Coding Instructions: Explain exactly how messages should be classified.
2-Coding Sheet:Where coders record their decisions.
Ex: Post #17
Physical activity:Yes/No
-turns messages into data reserachers can analyze.
Coders
The people who examine the messages + assign them to categories.
Ex: coder reads going for a run and records physical activty=YES
-want multiple coders,bc one person=bias.
Independent Coders
Coders should be independent.
-Largely unaware of the specific hypotheses/goals and don’t influence one another’s decisions.
Why? To reduce bias—→ If coders know the hypothesis, they might unintentionally classify messages in ways that support it.
Training Coders
Step 1:Explain coding system-tech coders+ def/rules
Step 2: Practice: give coders training posts that are NOT part of the real sample; they code them independently.
Step 3: Check reliability: see how much the coders agree. If agreement is poor—→ improve the coding instructions/provide more training.
Intercoder Reliability
How much independent coders agree with one another when coding the same content.
Ex:100 Insta posts
Coder A says 8- are physical activity
Coder B makes similar classifications.
if classifications differ=low reliability=unclear coding rules.need more training,
Krippendorff’s Alpha
intercoder reliability =measured by uisng KA
Max=1
Above 0.70=acceptable reliability
higher values=greater agreement among coders
Exhaustive Categories
Coding categories=exhaustive
=every item has somewhere to go.
-EVERYTHING FITS SOMEWHERE
Mutually Exclusive Categories
ME= an item can only belong to ONE category.
Manifest Content
Obvious,surface-level,content.
Ex:is this movie animated/live action?
-What you SEE directly
Latent Content
deeper, underlying meaning
-is this movie optimistic/pessimistic
-coder must interpret the movie’s overall themes.
Manifest
Obvious/surface level
Is there a woman in this advertisement?
Latent
underlying meaning
Does this ad portray women positively?
-requires more interpretation.
Reliability
Are we measuring consistently
-Do different coders reach similar conclusions?
Validity
Are we acc measuring what we THINK we’re measuring?
You can have a measurement that is consistent but still measure the wrong thing.
Face Validity
Does the measurement appear on the surafce to measure what it’s supoosed to measure?
Does this make sense?
You’re measuring exercise
coding scheme:running,swimming, basketball, lifting weights
=reasonable=Goof face validity.
Content Validity
Does the measurement capture the FULL breadth of the concept
-You want to measure communication,probelm communication involves other types so the measurement isn’t capturing the whole concept.
Did you cover ALL the important content.
Criterion-Related Validity
Does your measurement relate to another measure that it theoretically SHOULD relate to.
Ex: you create a messure of communication competence.
relate to things like
-public-speaking performace
-if no relatiosnhip=measure isn’t actually measuirnhh cc.
-ability to persuade others-compares/associate your measure w another relevant measure.
Observer Effects
People change their behavior when they know they’re being observed.
Ex: Given fitbits=I should walk more, may be different from what it normally would be.
Unobtrusive Measurement
Measuring people/content without people being aware they’re being measured.
analyze: existing posts, press releases, advertisements
-The content already exists.
-reduce observer effect
Qualitative Research
Experiences,meanings,perspectives,and behaviors in depth.
-asks How?,What types,or in what ways.
-complicated not Yes/No
-uses reserach questions and not hypothesis
Quantitative Research
Numbers,measurements,varibales,larger samples
-Tests relationships/effects
-Does X affect Y
-Hypotheses
-Measurement/generalization
Sampling in Qualitative Research
-Researchers want
-A diverse sample
-A broad range of experinces/perspectives
-Participants who can provide useful info
-recruit ppl from industry you want to study.
Saturation
The point when collecting additional data stops producing new info
Ex:Conduct 20 interviews
Interview #21=same themes
Interview 22=same themes
Memos
A researcher’s written reflections about the research process and/or the data.
—write them during/immediately after interviews.
Memos help:
-Remember important observations
-Notice repeated responses
-Improve future interviews
Process Memo
Abt how the reserach/interview is being conducted
Ex: I should change the order of these questions
Analytic Memos
About what the responses mean
Ex: Several participants mentioned listening to music when they feel lonely.
Interview Protocol
The planned set of questions a reseracher intends to adress during an interview or focus group.
General—→Specific
Less sensitive—→More sensitive
This helps participants become more comfortable before discussing deeper/more personal subjects.
Structured Interview Survey
Very specific
Often restricted answer choices
Little opportunity for follow-ups
Often produces data analyzed quantitatively
Ex:
How many hours do you listen to music daily?
A:0-1
B:2-3
C.4+
Structured Qualitative Interview
-Researcher has specific questions
-Questions generally follow a planned order
-Answers are open-ended
-Follow-up questions are allowed
-The researcher can ask for clarification/examples
Ex: Describe a time when music made you feel connected to other people.
Can you tell me more abt this?
Semi-Structured Interview
Core questions asked to eveyone
Researchers can go off script
Follo-ups and clarification are allowed.
planned+flexible.
Unstructured Qualitative Interview
Very littlw predetermined structure
Reseracher has a general goal
Conversation develops based on participant responses
Building Rapport
Good rapport encourages people to give honest and detailed answers.
3 major factors:
-Professionalism -Be prepared + on time
-Appropriate environment=Quiet+private
-Interpersonal connection=Smile+listen carefully
Rapport helps lead to trust.
Observation
Examining people engaging in natural behavior.
Researchers: Watch behavior, take detailed notes, try to understand what is naturally happening.
Focus Groups
A small group gathered to discuss a specific topic.
A moderator/faciliator guides the convo but encourages participation to interact with one another.
Typically:Fewer than 10 participants
60-90 minutes
-Participants build off eachothers ideas,potentially revelaing things that wouldn’t come up in individual interviews.
Dis:Less detailed info from each ind person than one-on-one interviews.
4 focus group Facilitaor Skills
Listening: What is said
Intervening: Someone dominates
Building Rapport:Create a comfortable atmosphere using Professioanlism,brief icebreakers
Creativity: Researchers can use polls, videos,adv, debates
Thematic Analysis
Analyzing qualitatibe/text data to idnetify important themes,patterns,or topics.
=what patterns and meanings keep shwoing up in what people are saying.
Ex:Intervewing college studnte abt stress—→ themes might include academic pressure,lack of sleep,finances,and social pressure.
Grounded Theory
Allowing the data to guide the development of a theory.
Instead theory: collect data to test it
GT:Collect data —→identify patterns—→develop theory
Coding
Labeling/grouping pieces of qualitative data that are similar.
Ex: I feel overwhelmed bc I have 3 exams this week
-Academix stress,workload,exams
Open Coding
The initial stage of qualitative coding, where the researcher identifies anything that seems important.
OC=Brainstorming
Ex:Hardest week of the semester=Hell Week
Descriptive Codes
Describe exactly what is happening.
Ex:Participants talk abt attending concerts—> concert attendance
Interpretive Codes
The researcher interprets the deeper meaning.
Ex: Participants describe music bringing different groups of ppl together—→ music transcends cultural differences.
Axial Coding
Combining/organizing lower-level open codes into larger, theoretically meaningful concepts.
-Theory Building
Field Notes + Memos
Field Notes=detailed notes abt observations/context
-can capture missed things recordings may miss such as
-body language, environment, nonverbal behavior, researcher observations.
Memos=Notes researchers wroe abt their developing ideas + interpretations.
-Can continue through analysis
Audit Trail
A record of important decisons made throught the study.
Ex: Researcher combines 2 codes
They documeny:When they combined them,why they combined themm,how the decision affected anaysis.
-Makes reserach process transparent.
Triangulation
Using multiple sources, methods,or groups to see whether they lead to similar conclusions.
Ex: Studying college stress using:
Interviews+observations+focus groups
-if similar themes appear across all three, greater support for findings.
-ultiple ways of checking the same data.