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Social Influence
ways in which people are affected by the real, imagined, and implied pressures of others
Automatic Social Influence
we are vulnerable to subtle, reflexive, automatic influences (social yawn, laughter, rubbernecking)
Chameleon Effect
tendency to mimic the motor behavior of interaction partners
Conformity
tendency to change our perception, opinions, or behaviors in ways consistent with group norms
Normative Influence
influence stemming from fear of negative social consequences (exclusion, glances) of deviance
Informational Influence
influence that stems from the belief that others are correct in their judgements
Public Compliance
conforming to norm even though you don’t agree with it (unlikely to change attitude)
Private Acceptance
when a person changes their attitude and beliefs to match others
Compliance
agreeing to a request (norm) even though you don’t want to or don’t think it is right
Acceptance
agreeing to a request (norm) because you want to or think it is the right thing to do
Speed (compliance strat)
faster-than-avg speech is perceived as more persuasive
Mindlessness (compliance strat)
catching people off guard makes them more likely to comply (**can also make us less compliant**)
Authority
we’re more willing to comply with someone who’s a legitimate expert (9/10 dentists recommend..)
Scarcity
things that are hard to get are more attractive. if you want someone to comply, make the request time sensitive (sale ends in __:__)
Liking
we tend to comply to requests of people we know + like (celebs in commericals)
Commitment
once we’ve taken a position, we’re more likely to comply with anything consistent with that position
Reciprocity
we feel obligated to comply with people who have done us a favor
Consensus
we are more willing to comply if we know that a lot of other people have already done so (“everyone’s doing it”)
Sequential Request Tactics
making use of multiple requests to induce compliance
Foot In the Door
ask for something small, then something big
Lowballing
getting a person to agree to a good deal, then alter the deal in your favor
Door in the Face
preface the real request with one that is so large it is rejected (can i get a tattoo? —> can i get a piercing?)
That’s Not All
begin with an inflated request, then decreases its apparent size by offering a discount bonus
SRT Commitment
Foot in Door & Lowballing
SRT Reciprocity
Door in Face, That’s Not All
Obedience
yielding to a direct request from a person in a position of authority
Persuasion
trying to change someone’s mind by changing their attitude
Attitudes
evaluations of social stimuli that range from pos to neg
Arguments
message used to attempt to persuade someone
Central Route
persuasion via info that is relevant (or central) to the thing being endorsed in an argument
Peripheral Route
persuasion via info that is irrelevant (peripheral) to the thing being endorsed in argument
Motivation
people attend to arguments when they are more relevant to their interests / goals
Ability
motivation doesn’t ensure you will attend to central cues (distractions can orient you toward peripheral cues)
Yale Attitude Change Approach
3 components define the persuasiveness of a message : “who says what to whom”
Credibility
degree to which a messenger is perceived as trustworthy
Actual Expertise
using a strong argument to persuade via central route
Perceived Expertise
using peripheral cues to make you appear more credible
What is Beautiful is Good Effect (aka pretty privelege)
tendency to evaluate attractive individuals more pos in different domains
Likability
we are more easily persuaded by people we like
Overt Message
message obviously intended to persuade (“you should like this car”)
Covert Message
message not obviously intended to persuade (“wow this car is incredible”)
Emotional Messages
messages that evoke pos emotions are more persuasive
Intelligence
people with lower intelligence are more easily persuaded - tend to focus on peripheral cues.
Age
18-25 yr olds are particularly susceptible to persuasion
Self Esteem
high self esteem: hard to persuade. very low self esteem: hard to persuade, low-mod self esteem: easiest to persuade
Group
at least 2 people who share at least one: direct interactions over time, joint membership in category, common goals
Dyad
2 individuals, usually interconnected + intimate (married couple)
Small Group
2-12 members, high interconnected/ intimate (friend group)
Medium Group
13-50 members, mild interconnection/ intimacy (small class)
Large Group
50+ members, low interconnection/intimacy (large class)
Entitativity
degree to which a collection of people feels like a cohesive group
Aggregates
people who happen to be same place same time. not technically a group. little to no entitativity (everyone at a gym)
Social Categories
Large groups that share one trait, low entitativity (all students at GT)
Collectives
people who share a common goal, mod entitativity/influence (all republicans at GT)
Task Groups
groups that work toward a specific goal, mod-high entitativity/ influence (team project group)
Intimacy Groups
groups based on social intimacy, high entitativity/influence
Group Bonding
groups bond by sharinng. intimacy groups have communal sharing, others have reciprocity
Group Identity
similarity leads to group bonding as well: sharing traits, style, behavior, etc
Minimal Group Paradigm
creating groups using least amount of distinction or similarity possible
In Group Favoritism
tendency to show favor to members in your group
Out Group Bias
tendency to show bias against people who belong to other groups
Roles
socially defined patterns of behavior expected of a person
Norms
rules for how groups shared think + behave
Collective Processes
group membership affects behavior (social facilitation, social loafing, deindividuation)
Social Facilitation
presence of others enhances performance on easy tasks, and impairs performance on difficult tasks
Social Loafing
putting less effort in to get a task done in a group vs alone
Sucker Effect
outcomes + efforts not valued = lower effort : “Why” for social loafing
Social Compensation
outcomes + effort are valued= more efforts to compensate social loafing
Deindividuation
loss of a sense of individuality, reduces constraints against deviant behavior
Self Awareness Theory
behavior is more influenced by attitudes, values, and goals when attention is focused on self (less cheating when test is infront of mirror)
Group Polarization
groups made riskier decisions than individuals (“risky shift”)
Groupthink
groups come to flawed conclusions due to valuing group harmony over full analysis of a problem
Informational Influence
you conform with another person because you think they know more than you
Mindguarding
keeping new/ dissenting information away from group out of fear of dissent