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Never ending job of hospitality inventory
Create new inventory and increase perceived value of inventory
Personal seat license
Pay for the right to purchase tickets
Parts of hospitality inventory
Tickets
Suites: For shared experience
Club access
Parking
Special events
Concessions
Merchandise
Memorabilia
Brand awareness
Firm feels like brand isn’t as well known as it should be (new firm, new product, new market)
Image enhancement
Especially used when a brand has had something happen that has damaged their brand (recover from something or build loyalty)
Market segmentation
Works so well in sports because of attachment
Community relations
Enhance community relation efforts
Goodwill
Do it in a way where it doesn’t look like you’re doing it for commercial gain (company can show goodwill to potential customers or to their employees etc)
Media benefits
media exposure, coverage, and promotional rights gained by supporting an event, team, or organization
Showcase products and services
Useful for products that are complex to tell about
Sales objectives
Increase sales
Competitive advantage and exclusivity
Getting a spot where no other firm in your market can have a spot
Hospitality and internal marketing
Sponsor benefits
Entitlement or naming rights
specific legal and commercial agreements where a company pays a property owner (such as a stadium, team, or event) for brand visibility and association
Athlete endorsement
individual athlete publicly supports, recommends, or uses a brand's products or services
What percent of KC TVs were watching the world cup, making KC top the market?
50%
How many teams did the KC metro area host for the world cup?
4
Were more world cup fans visiting from South America or Europe?
South America
How many Netherlands fans participated in a fan march?
36,000 (most in World Cup history)
Aspects of sponsorship invetory
Use of logo, name, trademark
Exclusive association
Naming rights
Use of phrases
Use of product or service
Promotional activities
Media assets
How much is being spent on sponsorships in total
$96.4b
How much is being spent on only sports sponsorships
$67.5b
What percent of money spent on sponsorships is spent on sports
70%
Three reasons for sponsorships working
Reaches consumers through lifestyle marketing
Being linked to sports is valuable
Way to reach specifical segments
Reaching consumers through lifestyle marketing
Connects consumers to meaningful/recurrent patterns, links to leisure pursuits lends credibility to marketing messages, and consumers are more receptive when at play and more relaxed
Why is being linked to sports valuable
Due to public acceptance of sporting events, strong fan followings, and newsworthiness
What types of specific segments can sports reach
Demographically, psychographically, geographically
Sponsor activation
Marketing activities that a company conducts to promote the sponsorship
How does the marketing activities of sponsor activation leverage the partnership
Marketing activities that a company conducts to promote the sponsorship
Sponsor activation marketing activities
Online
Mobile
PR
Tickets
VIP access
Media
On-site
Social
What does emotional connection lead to
Economic results
How much can adding the Chief’s mark to an ad improve its effectiveness
38%
What produces the largest portion of the national/league revenue that is shared by the NFL teams
TV/media
Is viewship for the Super Bowl or the Super Bowl Halftime Show higher
Halftime show
What NFL team has the #1 fanbase (on TikTok, YouTube, Facebook, and Instagram)
Chiefs
What number of Chief’s fans are primary fans
18m
What number of Chief’s fans are secondary fans
23m
The Chief’s are the #1 fanbase in how many international markets tracked by the NFL
7 out of 9
How many international markets are the Chief’s the #2 fanbase
2
What do the best partnerships/sponsorships do for fans
Provide value, making them more authentic, engaging, and relevant
What are the key factors in the sales process
Quality, quantity, time, cost
What is special about sports
Every game is a unique product to sell
Hospitality inventory is designed to meet which of the following?
Fan needs and wants
Which of the following was not discussed as part of the never-ending job of a sports marketer
Classify inventory
Which of the following analogies was used in the textbook to describe the elements of the ticket inventory
Club sandwich
Which of the following needs was not discussed in class as one satisfied by purchasing a suite
Participate
The textbook classifies fantasy camps as which type of hospitality inventory
Miscellaneous
Which of the following is defined in the textbook as "the the total worth to a business of a customer over the whole period of their relationship."
Customer lifetime value
As detailed in the textbook, Michelle Price, Director of Client Retention for the Washington Nationals, categorizes autograph sessions, field/court time, meet and greets, photo opportunities, and Q&As with coaches and players, as which of the following?
Exclusive events
As detailed in the textbook, Michelle Price, Director of Client Retention for the Washington Nationals, which of the following was not categoried as a "convenience" item?
Parking passes
Visibility is commonly one of the sponsor objectives addressed by acquiring naming rights.
True
Which of the following sponsor objectives could be directly met by partnering with the Chief's and their Hunt Family Foundation Charity?
Community relations
Which of the following sponsor objectives does a new firm with a new product often address via a sports sponsorship?
Brand awareness
As illustrated in the textbook, which of the following is consistent with what the sponsor and the sport property hope to receive because of their sponsorship.
sponsor: support and entitlements; sport property: support and rights fees
Which of the following categories represents the majority of sponsorship spending worldwide?
Sports
Which of the following was discussed as the reason "sponsorship works"?
Lifestyle marketing
Monster and Red Bull, two energy drinks, are both sponsors of the same team. Which of the following sponsorship inventory did either one of them clearly not purchase?
Competitive advantage & exclusivity
As discussed in class, a phone charging station in a stadium can serve as what type of sponsorship activation?
Onsite
According to the textbook, which of the following factors was most commonly considered when measuring sponsorship ROI?
Attitudes toward brand