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Define group.
a collection of people who share attributes, identity with one another, and interact with one another
have ongoing social relations
Define crowd.
temporary gathering of people in a public place; members might interact but do not identity with each other and will not remain in contact
Define aggregate.
a collection of people who share a physical location but do not have lasting social relations
ex. crowds, audiences
Define category.
people who share one or more attributes but who lack a sense of common identity or belonging
ex. everyone 18 years old, Chevy truck owners
Define primary groups.
the people who are most important to our sense of self
members' relationships are typically characterized by face-to-face interaction, high levels of cooperation, and intense feelings of belonging
members often associate with each other for no other reason than to spend time together
responsible for much of our socialization
Define secondary groups.
larger and less intimate than primary groups; members' relationships are usually organized around a specific goal and are often temporary
ex. co workers, college classes, political parties
Define anomie.
"normlessness"; term used to describe the alienation and loss of purpose that result from weaker social bonds and an increased pace of change
Define social network.
web of direct and indirect tires connecting an individual to other people who may also affect the individual
Define social ties.
connections between individuals
Define virtual communities.
social groups whose interactions are mediated through information technologies, particularly the internet
Define group dynamics.
the patterns of interaction between groups and individuals
Define dyad.
a 2 person social group
Define triad.
3 person social group
Define in-group.
a group that one identifies with and feels loyalty towards
Define out-group.
any group than an individual feels opposition, rivalry, or hostility toward
Define reference group.
a group that provides a standard of comparison against which we evaluate ourselves
ex. one's family
Define group cohesion.
the sense of solidarity or loyalty that individuals feel toward a group to which they belong
Define groupthink.
in very cohesive groups, the tendency to enforce a high degree of conformity among members, creating a demand for unanimous agreement
desire for unanimity prevails over critical reasoning
Define social influence.
exerting group control over others' decisions
"consequential strangers"
Describe the Asch experiment.
Solom Asch - conformity
"experiment on visual perception" - 3 straight lines
yielders vs independents
difficult to resist peer pressure and to maintain independence in a group situation
Describe the Milgram experiment.
Stanley Milgram - conformity
WWII & Nazi war criminals "crime of obedience"
tested lengths to which people would follow orders
1) subject relies on expertise of individual/group when faced with difficult decision
2) people socialized to obey authority and carry out orders
3) highlights dynamics of conformity
Describe the Stanford Prison experiment.
Philip Zimbardo; examined power of authority
situational dynamics, rather than an individual's personal attributes, can determine behavior
Define honor killing.
the murder of a family member - usually female - who is believed to have brought dishonor to her family
Describe Milgram revisited.
1950s - there was a greater emphasis on the value of conformity therefore the context had an effect on how subjects performed
patterns of behavior can change over time, and separate generations may respond differently to social pressures
obedience rates are only slightly lower today
Define social loafing.
as more individuals are added to a task, each individual contributes a little less
motivation suffers if it's impossible for one person to receive credit/blame
Define social identity theory.
stresses the need of individual members to feel a sense of belonging
you have a real desire to belong to, not just keep company with, the group
most efficient teams have this, increases motivation
Define power.
ability to control the actions of others
Define coercive power.
backed by threat of force
Define influential power.
supported by persuasion
Define authority.
legitimate right to wield power, 3 types
Define traditional authority.
authority based in custom, birthright, or divine right
ex. kings, queens
personal qualities don't matter, can't be replaced by legal preceedings
Define legal-rational authority.
based in laws, rules, and procedures, not in the heredity or personality individual leader
ex. modern presidencies & parliaments
Define charismatic authority.
based in the perception of remarkable personal qualities in a leader; leader can be revolutionary
ex. Hitler, Jesus
Define instrumental leadership.
task/goal oriented
less concerned with people's feelings, associated with men
Define expressive leadership.
concerned with maintaining emotion and relational harmony within a group
leader expresses interest in group members' emotions and achievements, associated with women
Define bureaucracy.
type of secondary group designed to perform tasks efficiently
What are the organizational traits of bureaucracies?
1) specialization
2) technical competence
3) hierarchy
4) rules & regulations
5) impersonality
6) formal written communication
Define rationalization.
(Weber) application of economic logic to human activity; use of formal rules and regulations to maximize efficiency
focuses on legal procedure, rules and regulations are paramount, individual's unique personal qualities are unimportant
Define McDonaldization.
(Ritzer) spread of bureaucratic rationalization and accompanying increases in efficiency and dehumanization
Describe structural functionalism's approach to groups, specifically fraternities.
life in groups HELPS to regulate and give meaning to individual experience; contributes to social cohesion and stability
frats help create social cohesion
Describe conflict theory's approach to groups, specifically fraternities.
group membership is the basis for distribution of rewards, privileges, and opportunities in society; an individual may be treated preferentially or prejudicially based on his/her group membership
frats can contribute to stereotyping and conflict as frat brothers develop "us vs them"
Define symbolic interactionism's approach to groups, specifically fraternities.
group norms, values, and dynamics are created situationally, in interaction with other member
pressure to conform in frats can lead individuals to do things they might never have done alone and can have negative consequences; also positive consequences like volunteering or raising money for charity
What 3 types of conformity does social influence result in?
1) compliance
2) identification
3) internalization
Describe compliance.
mildest kind of conformity; going along with something because you expect to gain rewards/avoid punishments
ex. shaking hands with an opponent after a match
don't actually change ideas/beliefs
Describe identification.
medium conformity; induced by a person's desire to establish/maintain a relationship with a person/group
ex. emulating Federer to impress other tennis players
conforms to groups's wishes and follows their behavior
Describe internalization.
strongest conformity; individual adopts beliefs of leader/group
ex. being a good sport because you believe it to be morally right
people believe in what they're doing
What are the 2 major sources of inefficiency?
organization and social loafing
Describe kaizen.
Japanese technique
lower level workers are encouraged to suggest new, innovative ways to improve organization and managers are required to put these ideas to use