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Business
An organization that produces or sells goods/services to satisfy the needs and wants of consumers for the purpose of making a profit
Needs
Essential for human survival
Wants
Not essential for survival
Real Needs
Basic needs that are tangible (such as food, shelter)
Psychological Needs
Needs that are intangible and emotional (such as companionship, security)
Goods
A tangible product that will be sold, likely for profit
Services
Anything intangible that someone does for a fee, without a tangible good changing hands
Bricks and Mortar
Physical places that customers visit to make purchases
E-commerce
Virtual store, where business is conducted electronically over the Internet, without a store or showroom
SMEs
Small to medium-sized enterprises
Market
Any arrangement that enables buyers and sellers to get information and to do business with each other
Demand
The amount of a good or service that customers are willing to purchase at a particular price
Supply
The amount of a good or service available for consumption
Producer
An individual or business that makes a product
Customer
A person who buys goods and services
Consumer
A person who uses goods and services
Royalty
Compensation for usage of your work
CEO
Chief Executive Officer (the highest ranking person in a company)
Conspicuous Consumption
Purchasing and using luxury goods primarily to display wealth, social status, and prestige to impress others
Peer Pressure
Feeling pressured by friends to make a purchase
Custom
Special holidays or occasions that influence consumer buying
Habit
Formed over time and done repetitively
Sole Proprietorship
A business owned by one person who is entitled to all profits and responsible for all liabilities (unlimited liability)
Partnership
Two or more people share profits and losses according to a partnership agreement
Partnership Agreement
A legal document establishing rules for a partnership and specifying conditions for dissolution
General Partner
Partner with unlimited liability and full management control of the business
Limited Partner
Partner with little/no management involvement whose liability is limited to their investment
Corporation
A business owned by stockholders with limited liability; ownership is divided into shares/stocks
Stockholder
A person who owns a share of a company
Private Corporation
Controlled by a few owners with stock not listed on a public stock exchange
Public Corporation
Shares are available to the public on a stock exchange
Crown Corporation
Operated by the provincial or federal government (e.g., Via Rail, Canada Post, CBC)
Franchise
A business model where the franchiser licenses brand name, procedures, and support to a franchisee
Factors of Production
Resources needed to produce goods/services: Natural Resources, Human Resources, and Capital Resources
Management
Allocates the factors of production to make the business successful
Productivity
The quantity and quality of work performance
Effective
An output measure indicating whether the task was completed or the goal was accomplished
Efficient
An input measure indicating whether task costs were kept to a minimum
Interdependence
Businesses relying on other businesses to help produce goods and services
Economy
The independent system where government and businesses work together to provide goods and services
Economic System
A way of dealing with the selection, production, distribution, and consumption of goods and services
Centrally Planned Economy
Government controls all economic decision-making
Capitalism (Free Market)
A system where businesses are free to own private property and make profit, and consumers have freedom of choice
Mixed Economy
An economic system combining private and public sectors
Public Sector
Government organizations driven to serve the public interest using tax revenues
Private Sector
Individually owned businesses focused on making a profit
Privatization
When public sector organizations are sold to the private sector
GDP
The total market value of all goods and services produced within a country in one year
Inflation
The rate at which prices rise while the purchasing power of money decreases
Purchasing Power
The amount and quality of goods and services that money can buy
Unemployment Rate
The percentage of the labor force that is unemployed
International Business
All business activities needed to create, ship, and sell goods and services across national borders
Domestic Business
Business that takes place entirely within a country's borders
Trade
Allows countries to expand markets and access non-domestic goods and services
Import
Bringing in goods or services from another country
Export
Selling goods or services to another country
Trading Partner
A business or country that develops a commercial relationship with another country
Tariff
A tax imposed by a local government on goods and services coming into a country
Free Trade
Removing tariffs and trade barriers on certain goods traded between countries
USMCA
United States-Mexico-Canada Agreement (free trade agreement replacing NAFTA)
Culture
The sum of a country's way of life, beliefs, and customs
Economies of Scale
The principle where producing more units using the same facilities lowers the per-unit cost
Turnover
Employees leaving a company and being replaced by new workers
Profit
Revenues minus Expenses
Revenue
The total money a business receives from selling its goods/services
Expense
Costs involved in running a business day-to-day
Obsolete
A product replaced by more advanced technology and no longer sold
Capital
The money or wealth needed to produce goods and services or start a business
Financing
Raising capital to fund an organization or venture
Big-Box Retailer
A physically large retail establishment usually part of a chain store
Four Ps of Marketing
Product, Price, Promotion, and Place
Target Market Segmentation
Using demographics (age), geographics (location), and psychographics (lifestyle/values) to identify customers
Product Life Cycle Stages
Introduction, Growth, Maturity, and Decline
AIDA Model
Awareness, Interest, Desire, and Action used to guide customer purchases
Loss Leader Pricing
Selling products at a loss to attract customers into the store
Price Lining
Categorizing products or services based on features and overall value
Price Skimming
Launching a product at a high price for early adopters, then lowering it over time
Accounting Equation
Assets = Liabilities + Equity
Liquidity
A company's ability to convert assets into cash to meet short-term financial obligations
Disposable Income
Money remaining after all mandatory deductions (e.g., taxes, Social Security)
Discretionary Income
Money remaining after paying taxes and essential living expenses
3 Cs of Credit
Character, Capacity, and Capital
401(k)
An employer-sponsored pension plan that offers tax advantages for retirement savings
IRA
An individual retirement account set up personally for tax-advantaged savings
Diversification
Spreading investments across various stocks and assets to reduce overall risk
Functions of Management
Planning, Organizing, Leading, and Controlling
360-Degree Feedback
A performance review method gathering feedback from peers, subordinates, and supervisors
CSR (Corporate Social Responsibility)
A business model where companies integrate social and environmental concerns into operations