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emergencies are
dangerous
unusual and rare
different from one another
unforeseen
urgent
the bystander must make a series of decisions quickly and reliably
recognize the emergency
decide to help
call 911 if needed
check the injured or ill person
give first aid
bystanders are less likely to offer help in public places if
they lack knowledge
confused about what is an emergency
they are influenced by other factors
recognize the emergency
Severity
Physical distance
Relationship
Time exposed
Scene conditions
Person’s appearance
decide to help
Appreciate importance of bystander help.
Feel confident enough about helping.
Be willing to take time to help.
Put potential risks of helping in perspective.
Feel comfortable about taking charge.
Feel comfortable about seeing or touching the perso
decide not to help
Helping could be harmful.
Helping is not worth the effort.
Helping requires advanced training and skills.
Unpleasant conditions.
No other bystanders are helping
know when to call 911
Is the person’s condition life-threatening?
Could the condition get worse?
If you move the person, will it cause further injury?
Does the person need EMS?
Would distance or traffic conditions cause delay?
when is immediate transport necessary
Difficulty breathing
Lasting chest or upper abdominal pain
Fast heartbeat
Fainting or unresponsiveness
Difficulty speaking
Numbness or weakness
Sudden dizziness
Confusion or changes in mental status
Unusual behavior
Difficulty walking
Sudden blindness or vision changes
Bleeding that will not stop
Broken bones visible through an open wound (or a broken leg
when is immediate transport necessary more
Drowning (submersion)
Choking
Severe burn
Allergic reaction
Extremely hot or cold body temperature
Poisoning or drug overdose
Sudden and severe headache or pain
Severe or persistent vomiting or diarrhea
Coughing or vomiting of blood
Behavioral emergencies
Wounds requiring immediate medical care
give the following info to EMS
location
your number and name
description of what happened
number of people needing help
description of the person condition
quick scene size-up
Are hazards present?
How many people?
What is wrong?
What happened?
Can bystanders help?
As you approach the emergency scene, look for
obvious hazards.
Try to determine the cause of the injury or illness.
Determine the number of people involved
how long should you rub your hands together when washing hands
15 to 20 seconds
hand sanitizer
Use (at least) a 60% alcohol-
based hand sanitizer if soap and
water are not available.
Apply gel.
Rub hands together
until hands are dry.
what tyoe of gloves when handling blood
nitrile
face mask
covering worn inpublic for disease prevention, such as covid-19
face shield
clear plastic mask that covers the eyes, nose, and mouth
cleaning up
Wear thicker gloves over disposable medical exam gloves.
Use absorbent barriers to soak up blood and other materials.
Clean the area using soap and water.
Disinfect.
Discard contaminated materials properly
exposure to blood or body fluids
Wash contaminated area with soap and water.
Report incident to supervisor.
Contact personal physician.
Seek medical care if exposure was significant
death and dying
Avoid negativity.
Assure the person you will locate and inform their family.
Allow some hope.
Do not volunteer information to others.
Offer simple, clear, information if asked.
Use a gentle tone and a reassuring touch.
Indicate that everything that can be done to help will be.
Give realistic answers; try to be positive.
Do not make a promise you cannot keep
the grieving process
denial
anger
bargaining
depression
acceptance
interacting with survivors
Interacting with survivors
Leave the confirmation of death to physician.
Allow survivors to grieve.
Provide simple, honest, clear information.
Offer support and comfort.
Do not leave an individual survivor alone.
Use a gentle tone and a reassuring touch