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Motivation
The process of encouraging employees to work well.
Importance of worker motivation
Motivated workers are likely to work harder and be more productive.
Wage
Payment to a worker, usually based on hours worked.
Salary
A fixed payment made to a worker, usually paid on a monthly basis.
Bonus
Extra money given to an employee as a reward for good performance.
Training
Teaching employees the skills needed to perform their jobs.
Key benefit of employee training
Workers gain skills that allow them to become more productive.
Recruitment
The process of finding and hiring new employees.
Interview
A meeting used by employers to assess and choose the best person for a job.
Communication
The sharing of information between people.
Internal communication
Communication that takes place between people inside the same business.
External communication
Communication with people or organizations outside a business.
Productivity
The amount of output produced by workers.
Impact of high worker motivation on productivity
Productivity is likely to increase.
Consequences of unhappy employees
Employees may work less effectively or leave the business.