Social Psychology - Chapter 7: Conformity, Compliance, and Obedience

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Vocabulary flashcards covering key terms, theories, and empirical research findings from Chapter 7 on Social Influence, Conformity, Compliance, and Obedience.

Last updated 5:59 AM on 9/28/26
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25 Terms

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Conformity

The tendency to change our perceptions, opinions, or behavior in ways that are consistent with social or group norms.

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Autokinetic Effect

A perceptual phenomenon where, in darkness, a stationary point of light appears to move, sometimes erratically, in various directions.

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Informational Influence

Influence that produces conformity when a person believes others are correct in their judgments.

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Normative Influence

Influence that produces conformity when a person fears the negative social consequences of appearing deviant.

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Private Conformity

The change of beliefs that occurs when a person privately accepts the position taken by others.

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Public Conformity

A superficial change in overt behavior without a corresponding change of opinion that is produced by real or imagined group pressure.

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Idiosyncrasy Credits

Interpersonal "credits" that a person earns by following group norms, which can later be used to express nonconformity.

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Individualism

A cultural orientation in which independence, autonomy, and self-reliance take priority over group allegiances.

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Collectivism

A cultural orientation in which interdependence, cooperation, and social harmony take priority over personal goals.

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Compliance

Changes in behavior that are elicited by direct requests.

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Norm of Reciprocity

A social norm dictating that we treat others as they have treated us.

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Foot-in-the-Door Technique

A two-step compliance technique in which an influencer sets the stage for the real request by first getting a person to comply with a much smaller request.

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Lowballing

A two-step compliance technique in which the influencer secures agreement with a request but then increases the size of that request by revealing hidden costs.

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Door-in-the-Face Technique

A two-step compliance technique in which an influencer prefaces the real request with one that is so large that it is rejected.

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Perceptual Contrast

An effect in which a second request "seems smaller" to a person exposed to a very large initial request.

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Reciprocal Concessions

The pressure individuals feel to respond to changes in an influencer's bargaining position.

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That's-Not-All Technique

A two-step compliance technique in which the influencer begins with an inflated request, then decreases its apparent size by offering a discount or bonus.

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Obedience

Behavior change produced by the commands of authority.

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Social Impact Theory

The theory that social influence depends on the strength, immediacy, and number of source persons relative to target persons.

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Chartrand and Bargh's Mimicry Theory

The theory that nonconscious mimicry serves a social function, enabling individuals to interact more smoothly by staying "in sync" with each other's behaviors and expressions.

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David Wilder's Majority Influence Perception (1977)

The principle that majority impact depends on one's perception of how many distinct, independent minds exist in a group rather than the raw body count.

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Moscovici's Dual-Process Approach to Influence

The theory that majorities elicit public conformity through sheer numbers and normative pressure, whereas committed minorities elicit deeper private conformity through behavioral consistency.

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Milgram's Baseline Obedience Rate

The finding in Stanley Milgram's classic study that 65%65\% (2626 of 4040) of participants delivered the maximum punishment of 450 volts450\text{ volts}, despite predictions that average people would quit at 135 volts135\text{ volts}.

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Burger's Partial Replication (2009)

A study of 7070 adults aged 2020 to 8181 that found obedience rates were not解决 appreciably lower than in Milgram's original study 4545 years prior.

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Shift in American Maternal Values (1924 vs. 1978)

A cultural evolution in which American mothers shifted from prioritizing conformity traits like "obedience" and "loyalty" in 19241924 to autonomy traits like "independence" and "tolerance of others" in 19781978.