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Creative Thinking

The ability to generate new ideas and solutions by thinking innovatively and resourcefully.

Advantages of Creative Thinking

Enhanced staff participation, improved staff morale, competitive advantage, and problem-solving capabilities.

Causes of Stress in the Workplace

Long working hours, heavy workload, unrealistic targets, incompetent managers, and working from home pressures.

Importance of Stress Management

Effective stress management prevents absenteeism, conflicts, poor performance, and creates a healthy work environment.

Examples of a Crisis in the Workplace

Theft, machinery breakdown, power outages, and property loss due to fire.

Ways to Manage Change in the Workplace

Adhering to plans, empowering employees, providing stress management solutions, and transparent communication.

Globalization

Trading across borders, adapting to global changes, maintaining high-quality standards, and upgrading IT networks for online transactions.

Retrenchment

Reducing workforce to cut costs, influenced by restructuring and economic changes to increase profits.

Strategies for Dealing with Globalization

Monitoring industry trends, meeting international quality standards, offering unique products, and enhancing online purchasing.

Grading and Standardization

Ensuring uniform product standards in terms of size, weight, and color to maintain quality consistency.

Finance

Obtaining funds for business operations from financial institutions or investors, including equity funding for ownership shares.

Consumer Goods

Categories include convenience goods, shopping products, specialty goods, and unsought goods based on consumer buying behavior.

Importance of Trademark

Establishing product identity, protecting against competitors, and influencing consumer perceptions of quality and consistency.

Pricing Techniques

Bait pricing, competition-based pricing, and penetration pricing strategies to attract customers and manage competition.

Types of Packaging

Kaleidoscopic packaging, packaging for immediate use, and packaging for double use to cater to different consumer needs.

Production Planning Activities

Planning, routing, scheduling, and loading to optimize production processes, sequence operations, and allocate tasks efficiently.

Advantages of Production Planning

Maximizing resources utilization, managing supplies effectively, reducing wastage, and minimizing storage costs.

Quality Control

Ensuring consistent high standards in goods or services through inspection and adherence to required quality levels.

Roles of Quality Circles

Regular meetings to improve quality, efficiency, and productivity, analyzing production issues, and involving employees in quality improvement.