Info Systems Midterm

What is an Information System?

A structured system for collecting, storing, and processing data to support decision-making.

What are the parts of Information Systems?

Hardware, Software, Data, People, Process

Hardware

Physical Device

Software

Tells Hardware what to do

Data

Manipulated by software

People

All people involved

Process

Steps to accomplish a goal

What is Management?

The organization and coordination of efforts in order to achieve defined objectives.

What are some management activities?

Planning, Organizing, Directing, and Controlling

MIS

Information Systems toward strategic alignment, responsible for IS

Project Management

Manages a project towards success

Change Management

Manages people through change

Who is responsible for IS in an Organization?

The MIS Department.

What is the difference between Strategic and Support View of IS?

Strategic view focuses on long-term alignment with business goals while support view focuses on operational use.

What is a project team?

A group of individuals working interdependently to accomplish the project objective.

What is teamwork?

The cooperative effort by members of a team to accomplish a common goal.

What are characteristics of effective teams?

Clear understanding of objectives, clear role expectations, results orientation, cooperation, collaboration, and trust.

What are the types of conflict handling styles?

Forcing, withdrawing, smoothing, compromising, and collaborating.

Constructive Team Roles:

Initiators, Information Seekers. Information Givers, Encouragers, Clarifiers, Harmonizers. Summarizers, Gate Keepers

Destructive Team Roles

Aggressors, Blockers, Withdrawers, Recognition seekers, Topic Jumpers, Dominators, Devils advocate (constructive to an extent)

What does effective teamwork lead to?

Project success.

Can teamwork be learned?

Yes, teamwork is a skill that can be developed.

What are key considerations when working in teams?

Planning (tasks, timing), communication, and conflict resolution.

How can effective teams be developed?

By addressing pros and cons of teamwork and fostering collaborative environments.

Styles of handling conflict

1. Forcing/ Competing

2. Withdrawing/ Avoiding

3. Smoothing/ Accommodating

4. Compromising

5. Collaborating/ Problem Solving