Healthcare Models and Communication

What is ill health considered in the biomedical model?

A physical phenomenon that can be explained, identified, and treated through physical means.

What is the metaphor for curing an illness in the biomedical model?

Fixing a machine.

What model views ill health as a physical phenomenon treated through physical means?

Biomedical Model.

How does the biopsychosocial model view ill health?

Not as a solely physical phenomenon, but influenced by thoughts, feelings, and events in lives.

What influence do thoughts and emotions have on health in the biopsychosocial model?

Influence overall health and coping ability.

What model recognizes that thoughts and emotions influence overall health and coping?

Biopsychosocial Model.

What factors does health reflect according to the sociocultural model?

Personal choice, social dynamics, and culture.

What model states that health reflects a complex array of personal choice, social dynamics, and culture?

Sociocultural Model.

What reflection activity is presented at the start of Chapter 1 for students?

Writing down examples of effective and ineffective communication in health care settings.

What does Street et al. (2009) state about communication beyond being a nicety?

It enhances healing through a two-way exchange of information.

What does effective health communication provide according to Street et al. (2009)?

Comfort.

How does effective health communication impact stress levels?

Reduces stress.

What effect does effective health communication have on trust?

Increases trust.

What kind of solution does effective health communication provide?

A mutually satisfying solution.

Which authors published the 2009 findings on the benefits of health communication?

Street et al.

How does ineffective health communication affect anxiety?

Increases anxiety.

What is an impact of ineffective health communication on medical errors?

Increases errors.

What relational and decision-making problems arise from ineffective health communication?

Mistrust and poor decisions.

What health and professional outcomes result from ineffective health communication?

Adverse health outcomes and provider burnout.

Which authors identified the vicious circle of ineffective health communication in 2019?

Clayton et al.

Whose tenants of Systems Theory are cited from 2006?

Senge (2006).

Who invented the field of System Dynamics?

Jay W. Forrester.

Where and when was the field of System Dynamics invented?

At MIT in 1958.

How does Richardson (2011) define system dynamics?

The use of informal maps and formal models with computer simulation to uncover and understand endogenous sources of system behavior.

What does the term endogenous mean in system dynamics?

Originates internally, within the system.

What two contrasting types of thinking are mentioned in relation to systems?

Event Oriented thinking vs. Systems thinking.

What can be improved with an understanding of health communication according to the text?

Systems.

Which administrative career is listed in the Chapter 1 Careers Box?

Health care Administrators.

Which specialty focused on enhancement is listed in the Careers Box?

Quality Improvement Specialists.

What institutional evaluation process is mentioned in the Careers Box?

Health care Accreditation.

What academic and analytical field is listed alongside accreditation in the Careers Box?

Systems Dynamics.

In the sociocultural model, what role does personal choice play?

It is part of the complex array of factors reflecting health.

In the sociocultural model, what role do social dynamics and culture play?

They are part of the complex array of factors reflecting health.

What quote introduces the importance of communication in Chapter 1?

Communication is more than just a nicety.

What type of information exchange enhances healing according to Street et al. (2009)?

Two-way exchange of information.