Ch 8 Role basics and types of role conflict

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10 Terms

1
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Being forced to sell a product you believe is misleading is which type of conflict?

Person-role conflict

2
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What is a role set?

The range of roles and expectations attached to a single position

3
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Which term describes behaviors you are expected or required to perform in a role?

Prescriptions

4
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Proscriptions are best described as:

Forbidden or unacceptable behaviors

5
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Acting in line with the expectations and norms of a role is called:

Role conformity

6
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A specific real-life interaction where someone performs a role in response to expectations is a:

Role episode

7
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A new employee isn't sure what their authority or performance standards are. This is:

Role ambiguity

8
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A manager tells an employee to be innovative but also to strictly follow rigid procedures. Which conflict is this?

Intra-sender conflict

9
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Students want less homework while the principal wants higher test scores. Which conflict is this?

Inter-sender conflict

10
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Balancing your job as an employee with your obligations as a parent is an example of:

Inter-role conflict (multiphrenia)