CTR 123CT 1-2-3 Punch Equipment Inspection and Verification

Batteries must be removed from equipment in order to be charged.

False

Always leave approximately ________ of slack in the safety chains to ensure proper turning.

6 inches

If a container has more extensive damage, what should you fill out to indicate that the container is NOT customer-ready?

U-Box R&D Tag

Taking a picture of the hook up from this position will show the customer's plate, the coupler seated on the ball, the threads of the bolt over the top of the handwheel or the lever is in the down position, chains are secured and often you can see the pin and clip.

The side

Once you have successfully completed the 1-2-3 Punch Inspection and Verification Program you are qualified to perform which inspection(s)?

Level 1 and 2

A Level 2 inspection guides you through the inspection process. If a repair issue is found you should click FIX and type in the issue so it can be repaired or down the equipment when the inspection is completed.

True

When is it necessary to check tire pressure with a gauge? (Select all that apply.)

- During a Level 2 Inspection

- During a Level 1 inspection if prompted to do so in Step 5

- If the tire looks/sounds low after thumping

Your verification sticker applied to the master plate of equipment indicates the equipment : (Refer to MB917)

Has been inspected

Vinyl covers with small holes and tears cannot be repaired and should be thrown away.

False

Which of the following is true?

The battery charger is to be taken to the truck.

A key for a truck needing a center repair would be placed under the _________ portion of the Equipment Inventory Management Board.

Center Repair

When the battery charger's red light is on and the green light is off, this means:

he battery is discharged and the charger is charging at the "maximum" rate.

When new damage is identified during the Level 1 you should always try to collect Quick Claim because it provides the customer with a discount.

True

What perception are we creating if we give our customers dirty equipment? (Select all that apply.)

- Dirty equipment is likely neglected and will be driven roughly.

- Dirty equipment is not mechanically sound.

The Level 2 inspection is to be completed on a mobile device.

True

If a truck is cranking slowly or has a dead battery it is OK to jump-start the truck and dispatch it on a rental because the battery will charge itself.

False

Before any piece of equipment is sent to the shop for repair, team members must do what they can to identify the necessary repair, and if possible, repair it. To help with repair issues you should call...

Repair Hotline

When the battery charger's green LED light is on, the truck is customer ready.

True

Which takes less time and is more efficient?

Completing a Level 1 with the customers assistance

It is our policy for trucks to be returned with the same fuel reading as dispatched and all should be returned with no less than:

1/4

When should a Level 1 inspection be completed on a U-Box container?

During the receiving process

Persons at every level in our System have the ability to stop or continue renting equipment based on their level of inspection and their qualifications.

True

What are the proper steps for hooking up towing equipment?

Inspect, Attach, Adjust

NOTE: Stop, Visualize and Think about the procedure as it is performed.

Specifically, while disconnecting a trailer from the customer's vehicle, which of the items below are you inspecting? (Select all that apply.)

Choices:

- Lights

- Chains

- Handwheel/Tongue

- Wiring

When you put a battery charger on a truck, the key is placed on the Equipment Inventory Management Board in this zone.

Yellow zone

If you are Level 2 inspection qualified, you always put your sticker in the Level 2 spot on the master plate regardless of the level of inspection performed.

False

Before completing the trailer process and after a picture of the hookup is taken, what is the next step?

The image must be uploaded to the contract.

Why is it important that the exterior of the equipment be clean?

Because it's the first thing the customer sees and creates an impression

If new damage is identified during the Level 1 you should do the following: (PB973e and PB1016e) (Select all that apply.)

- Complete an EDR

- Add an X decal to the damage

- Upload a new picture to the Equipment Condition Tool (ECI)

- Charge the customer if they do not have Safe coverage or if the damage is excluded

A customer-ready rotation key would be hung on the ________ side of the header card on the Equipment Inventory Management Board.

Restricted

Which of these tire treads represent cupping?

B

When a customer drives onto the lot returning a trailer you should:

Meet them at the driver's window and engage their assistance in performing the Level 1, then have them drive to the shunting location to disconnect.

The equipment was returned dirty, and on the Level 1 inspection, the customer acknowledged it as clean on dispatch. Who pays for cleaning?

The customer

Battery chargers are to be rotated through your equipment daily as general maintenance.

True