management skills

define management skills

the abilities or competencies that managers use to achieve business objectives

define corporate social responsibility

the obligations a business has over and above its legal responsibilities to the wellbeing of employees and customers, shareholders and the community, as well as the environment

what is communication skills?

the ability to transfer information from a sender to a receiver and to listen to feedback from the receiver

what is delegation skills?

the ability to transfer authority and responsibility from a manager to an employee to carry out specific activities. the manager delegating the task remains accountable for the outcome but allows the employees to make their own decisions

what is planning skills?

the ability to define business objectives and determine methods or strategies that will be used to achieve those objectives

what are the steps of planning?

define objective, analyse the environment - SWOT analysis, develop alternative strategies, implement an alternative, monitor and seek feedback on the implemented strategy

what is a SWOT analysis?

the identification and analysis of the internal strengths and weaknesses of the business, opportunities, and threats in the external environment

what is leadership skills?

the ability to motivate, influence and inspire others to work towards achieving business objectives

what is decision making skills?

the ability to make the right choice when confronted with a range of alternatives

what are the decision making steps?

define objective, outline facts, decide cause of problem, select and implement solution, evaluate decision

what is interpersonal skills?

the ability to deal or liaise with people and build positive relationships with staff. it increases effectiveness, quick resolution to conflict and positive corporate culture