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Why study the history of quality management?
“Those who cannot remember the past are condemned to repeat it” (george santayana)
Where did quality management start?
In ancient Egypt
When do modern quality assurance methods date back to?
China, a few millennia ago during the zhou dynasty
Customized
Can be tweaked to fit and work properly
Standardized
Designed to be interchangeable and compatible with other products that adhere to the same standards
The concepts of standardized parts is heavily linked to what production process?
Mass Production
When did six sigma come into the pictue?
in the late 1970s and early 1980s, being a leading american electronics manufacturer
Ask what else should be included when it comes to the history of quality management.