Business- Human resources

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32 Terms

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What did Taylor say

Motivated by money break jobs into simple tasks find efficient ways to complete and pay based off how much produced

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What way Mayo theory

Believed motivated by teamwork and being valued

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Abraham Maslow theory

Hierarchy of needs - believed people have different levels of needs and are motivated to satisfy them - basic needs, phycological needs, self fufullment needs.

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What is Herzberg theory

Two factor theory- separated workplace factors into hygiene and motivator factors,

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What is hygiene factors

prevent dissatisfaction but don’t create motivation -Pay job security working conditions

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What is a motivator factors and examples

These can create job satisfaction and encourage employees to work harder e.g.: achievement, recognition, responsibility, promotion, personal development

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What is McGregor theory

Theory X and Theory Y= Theory X the employees dislike work, need close supervision, avoid responsibility. Theory Y employees can enjoy work, work independently, accept responsibility,

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What is the difference between theory X and Y managers

X=Manager closely supervises and stricter Y=Manager gives responsibilty and allows them to contribute to ideas

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What is porter and Lawler expectancy theory

emp more likely to put effort in when they believe lead to good performance which lead to reward

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What is autocratic leadership

Where manager makes all the decisions

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What are the advantages of autocratic

1)Decisions can be made quickly 2)Useful if not that experienced 3) Easier to understand

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What are disadvantages of autocratic

1)Employees may fell undervalued 2)lead to less motivation 3) Limits employee creativity

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What is paternalistic leadership

Manager consult employees before making decisions

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Advantages of paternalistic

1)Employees feel more involved

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What was Fielders contingency model

That there is no best style of leadership instead a leaders effectiveness is based on situation which is the result of 2 factors 1)leadership style 2)situational control

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What is leadership style

Personality of leader determines leadership style

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How did they find the personality of leader

Make them fill questionnaire about person they would least like to work with known as LPC scale

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What did the results who of fiedlers model

Someone with score of 64 or more means there relationship orientated which means sees other people as pleasant whereas 57 or below task motivated which means sees them as negative

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What is situational control factors

leader member relation- level trust group has in you .task structure- refers to type of task your doing clear or vague .Leaders position power- power have to direct group and provide reward or punishment

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What is wright and Taylor theory

Leadership can be developed and just need to improve leadership skills

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What are the advantages of internal recruitment

1)cheaper then external 2)employee already understands business 3)motivate staff by offering promotions

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What are the disadvantages of internal recruitment

1)smaller pool of candidates 2) Another vacancy may be created when employee moves 3)business miss out on fresh ideas

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What are the advantages of external recruitment

1)access to wide range of candidates 2)can bring new skills

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What are the disadvantages of external recruitments

1)Expensive 2)takes time to advertise and interview candidates 3) wont know alot about business

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What is a job description and what can be found in it

explains wat job involves - job titles, duties, working hours, holidays

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What is job specification

Explains qualities and skills candidate should have qualifications, experience, personal qualities

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