XDR Bootcamp Study Guide - Day 6 - Construction Shops & Demo

Vocabulary practice flashcards covering construction terminology, qualifying rules, formulas, roles, and demo takeaways from Day 6 of the XDR Bootcamp.

Construction Project Manager (PM)

Runs the project from start to finish: schedule, budget, crews and keeping the GC and customer updated

Construction Estimator

Office-based. Does take-offs and builds the bids

Crew Lead

Leads a small crew (usually 2-3 people) on the job site

Installer

Does the hands-on install work on the job site

Bid

The price a construction shop submits to win a project

Project

A construction job that runs over many days or weeks, broken into phases

Change order

A change to the original scope of a project, which changes the price

Take-off

Counting all the materials and labor needed from the plans to build a bid

Retainage

A % of each payment held back until the project is done, then collected at the end

AIA billing

Progress billing on a standard form (application for payment) that bills a % of the job as work gets done

Trim out

A later phase of a project where final fixtures and finishes go in (after rough-in)

Construction phases

Rough-in, trim-out, startup

Construction pain point 1

Managing projects: tracking schedule, budget and status across many jobs

Construction pain point 2

Field-to-office coordination: getting time, progress and changes from the job site back to the office

Construction pain point 3

Tedious invoicing: progress billing, AIA forms and retainage done by hand

0-30% construction

Service & Replacement (S/R) opportunity

31-99% construction

Construction opportunity (Comm+)

100% construction

DQ

Retrofit question

"How much of that construction work involves anything beyond retrofit and installs?"

Some construction is beyond retrofit

Keep going with the construction questions (accounting software, revenue)

All construction is retrofit/install

Treat it as Service & Replacement

Construction accounting software

Must be on the approved list, for example QuickBooks, Sage Intacct, Viewpoint Vista/Spectrum, Computerease, or no software. Sage 100 = DQ

Construction techs formula

$$\text{TAR} \times \%\,\text{construction} / \$500\text{K} = \text{construction techs}$$

When you need GMV

TAR over $1M, 31-99% construction, and at least 1 MT doing 20%+ service

$20M+ construction GMV

Goes to Enterprise. Not ours

Construction DM

Owner / Co-Owner

Construction approved non-DMs

President / Co-President, C-Level, GM, Director of Operations

MDR-only construction titles

Operations Manager, VP of Operations

Old lesson rule: subcontractors

Lesson still expects "3 or less subcontractors." The current 8/4 sheet dropped this question, so go by the sheet

Demo: Pure Mechanical

Mechanical shop: 12 service techs, 13 construction installers/foremen, about $8M construction revenue

Demo: their #1 pain

They only looked at job costing after a project was done. They wanted to see it the whole way through

Demo: budget vs actual

Breaks project costs into labels (phases, materials, equipment, labor, subs) and updates in real time

Demo: mobile time tracking

Techs clock into the right phase on the app. Offline mode syncs later, and the office can edit hours

Demo: procurement

POs can be made right from the estimate. Costs hit the project as invoices come in

Demo: reports

At-risk project and WIP reports can be scheduled to their inbox weekly

Demo: construction pricing

Unlimited construction licenses priced off construction revenue, so they can grow without paying per head

Demo: service pricing

Service techs are priced per license (Essentials or Works package)

Demo: implementation

About 8-12 weeks. They wanted to go live before their March/April busy season

Demo takeaway

The SE asked discovery questions first, then built the demo around their answers and their own phases