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Interviewing and Assessment
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pharmtech
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18 Terms
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1
Pain
________ and depression are conditioning a patient may bring to your attention through interviewing.
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2
important component of medication
Interviewing pharmacists is a(n) ________ therapy management as pharmacists obtain information for therapeutic decision- making.
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3
Define a Solution
explain the importance, and empower patient activity participation and his or her care.
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4
What shows the speaker that you are listening.
good eye contact
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5
What does good eye contact mean
shows the speaker that you are listening
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6
React to ideas not the person
focus on what it said whether you like the person
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7
Listen to how something is said
tone of voice in radio speech also transports message
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8
Provide feedback
briefly summarize your understanding of what is said
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9
How do you summarize and end a conversation
"I've enjoyed talking with you today
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10
what is an example of a Problem
communication barriers
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11
problem
the patient does not understand the need for BPMH
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12
Solution
explain the importance, and empower patient activity participation and his or her care
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13
patient self-reporting
evaluation of pain, anxiety, insomnia, migraines
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14
what does the SOAP acronym stand for
Subjective, objection, assessment ,plan
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15
how to not end an intervew
do not end an interview abruptly
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16
why should you establish a rapport
rapport builds mutual consideration and respect
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17
how do you start an interview
State your name and introduce yourself if they do not know your name state the purpose of the interview
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18
How is a use of silence befeficial?
It gives the patient time to gather their thought
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