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Lets get this easy A
Attutides
Beliefs that have an evaluative connotation attached to them, whether it be postitive or negative
Components of attitudes
Affective
Behavioral
Cognitive
Affective
Feelings, likes and values (I love my Roomba)
Behavioral
Intent to act (I run my Roomba a lot)
Cognitive
Beliefs; informational (This vacuum has so many great features holey moley)
Explicit
Attitudes that we consciously endorse and easily report
Implicit
Unconscious attitudes that are involuntary and uncontrolled
Bosson, Swann & Pennebaker (2000)
Implicit
Rate letters and numbers; the ones that correspond to you personally are signs of good self-esteem (E, A, 22, 11, 13)
Signature size? Higher self-esteem, larger signature
Explicit units of measurement
Rosenburg self-esteem scale
Attitudes towards obese persons scale
Attitudes often formed early in age-
-diverge
AgrestOm & Rooth, 2011
Job candidates were matched on equal credentials
1 was altered to look more obese
Hiring managers took IAT scores
Results from AgrestOm & Rooth, 2011
IAT scores predicted who was invited for interviews
Higher IAT bias, less invites for obese candidates
Attitudes influence
Behavior
Borgida & Campbell (1982)
Pro-environment: signing anti-parking lot petition (also was consistent)
Are attitudes good predictors of behavior?

LaPiere (1930) hotel study
Called hotels in advance asking if they would serve them (Chinese couple)
92% said no over the phone
1% actually went through and turned the couple away
When are attitudes a better predictor of behaviors?
Attitudes are very strong
Attitudes are specific
The closer together the attitude and behavior are measured
Social influences are minimized
Subjective norms
Perceptions about other peoples beliefs
Cognitive dissonance
State of tension when a person holds 2 attitudes that contradict each other
Dissonance is unpleasant, so people are motivated to
Reduce it
Cognitive dissonance is MOST strong when it
Threatens self-esteem
Festinger's Cognitive Dissonance Theory experiment
First study of cognitive dissonance
All did a boring knob-turning task
Then they were asked to tell another participant that the knob task was fun :3
½ were paid $1, ½ were paid $20. All told the lie
Results from Festinger's Cognitive Dissonance Theory experiment
They were asked how much they liked the task
$20 group didn’t like it AT ALL, $1 group said they enjoyed it
Post-decisional dissonance
A form of regret that perhaps we didn't make the best choice
To avoid post-decisional dissonance, we
INCREASE favorability of what we chose, and DECREASE favorability of what we did not
Brehm (1956)
Post-decisional dissonance
Rank an order of appliances
Able to take home one of the products, either #4 or #5 choice
Brehm (1956) results
Asked to rerank items; item they took home moved up, the rest would go down
Dissonance theory:
To avoid feeling bad, people think about good qualities of chosen products and bad of the unchosen
Self-perception theory:
What did I do? I chose the toaster. Why? I probably like it
Dissonance theory is a good theory for
Why we change attitudes
Self-perception theory is good at
Explaining the formation of an attitude
Zanne and Cooper (1974)—Dissonance as arousal
1/3 would experience arousal
1/3 told nothing of symptoms
1/3 told would feel relaxed
All wrote counter-attitudional essays
Zanne and Cooper (1974) results
ALL felt arousal after writing essay
After writing essay they measured attitude change
Those who thought they were aroused due to the pull had little attitude change
Those who were told no info showed A LOT of attitude change
Those who were told they were going to be aroused had the MOST attitude change
Yale attitude change approach
“Who said what to whom?"
Credibility
Expertise/confidence sells credibility
Miller, Maruyama, Beaber and Valone (1967)
Participants heard audios of the negative effects of caffeine from a locksmith and a biochemist
Results from Miller, Maruyama, Beaber and Valone (1967)
Biochemist was deemed most persuasive reguardless of talking speed
Message variables
Emotional vs rational
Emotional
Use for identical products. Use trendy music, celebrity endorsements. Pepsi v Coca-Cola
Rational
If different products, emphasize what makes it unique, distinct. Comparing universities
One-sided message
Speaker = audience. Dont compare to competition. All pro all day.
Works when it matches what the audience wants to hear
Two-sided message
Trying to convince someone who doesn't match you.
Convincing a show shoveler ($) to buy a snowblower ($). Explaining pros and cons
Leventhal, Watts and Pagano (1967)
1/3 shown graphic video and were given a pamphlet
1/3 only shown video
1/3 only given pamphlet
Results from Leventhal, Watts and Pagano (1967)
Pamplet was least effective, duo was VERY effective.
Fear messages with solutions are
Extremely effective
Target variables
Strength of attitude
Importance of attitudes
Cesario and Higgins (2008)
IVs: nonverbal cues: eager v vigilant delivery style; regulatory style, promotion/prevention
Cesario and Higgins (2008) results
Precaution with a vigilant style had a high persuasion rate, follow prevention is good with vigilance, and promotion is good with eagerness
Distracability
Distracted = more persuation
Forewarned
Will not be persecuted
Mood
Good mood = more persuaded
Reactance theory - Brehm (1967)
When administering too strong a prohibition (threatens your freedom), the prohibition may boomerange and lead to an increase in the prohibited activity (restore freedom)
Wright, Wadley, Denner and Philips (1992) - attractive dates study
Chose between equally attractive dates: A or B
No threat: Ability to choose however, YOU choose
Mind threat: “Hey I really like A, but you do you bruh”
High threat: “You have to choose A; there's no way you can't."
Wright, Wadley, Denner and Philips (1992) results
No threat: 57% chose A over B
Mind threat: 86% chose A over B
High threat: 14% chose A over B