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conformity
a change in behavior or belief as the result of real or imagined group pressure
types of conformity
compliance and acceptance
compliance
a type of conformity that involves publicly acting in accord with an implied or explicit request while privately disagreeing
obedience
a form of compliance involving acting in accord with a direct order or command
acceptance
a form of conformity that involves acting and believing in accord with social pressure
sherif’s studies of norm formation
person alone in dark room, sees a light moving, has to estimate how much in moves, the next day estimate with other people, we see that people will adjust their estimates to continue with the group norm
chameleon effect
social contagion where we mimic other’s behaviors (grammar, etc), people are more likely to help those who mimic their behaviors
mass hysteria
suggestibility to problems that spread throughout a large group of people
potential cases of mass hysteria
spring-heeled jack, salem witch trials, mad gasser of mattoon, 2016 clown sightings, mothman
things that support obedience
victim’s emotional distance, authority’s closeness and legitimacy, liberting effect of a disobedient fellow participant
we conform when…
there is unamity, the group size is 3-5 people, there is a cohesive group, status level is lower than those requesting conformation, in public, when previously committed to conforming
personalities who tend to conform
those who are more agreeable, more conscientious, less open to experience
reactance
a motive to protect/restore
asserting uniqueness
appearing to be uncomfortable with being too different, but also uncomfortable with being too similar
persuasion
process by which a message induces behavior change in beliefs, attitudes, and behaviors
education v propaganda
education is more factually based and complete
hurdles in persuasion
attentiveness, comprehension, belief, memory, behavior, action
two paths to persuasion
central and peripheral route
central route to persuasion
interested people focus on the argument, a strong argument makes persuasion more likely and without it people will make counterarguments, leads to quick more enduring attitude changes (people think deeply about it)
peripheral route to persuasion
focuses on cues that trigger automatic acceptance without much thinking, easily understood, uses heuristics, slowly builds implicit attitudes, uses less energy
elements of persuasion
who communicates the message, content of the message, channel of communication used, audience for the message
who communicates the message in persuasion
credibility increases persuasion, popularity increases persuasion only as long as they’re seen as credible
what makes someone credible
perceived expertise (having a title, saying thing the audience agrees with), speaking style (confident and fluent speech, charismatic, energetic), perceived trustworthiness, attractiveness and liking
perceived trustworthiness in persuasion
audience doesn’t believe someone is trying to persuade them, start with information and not an argument
sleeper effect
delayed impact of a message that occurs when a message becomes effective because we remember the message but not the reason for disagreeing with it
attractiveness and liking in persuasion
we like people who are attractive, good for superficial judgements, similarity to audience through mimicking and mirroring is also an aspect
channel of communication
the way the message is delivered (face to face, in writing, on film, etc)
minority influence
minorities can hold sway by being consistent, self-confident, and showing that there are individuals who don’t agree with the majority
challenges with minority influence
minority slowness effect, majority may dislike minority and ignore them
minority slowness effect
majority views in a group are expressed more slowly as it takes people with minority opinions longer to feel safe expressing them
leadership
The process by which certain group members motivate and guide the group can be formally appointed or can happen as a natural emergence from the group
types of leadership
task leadership, social leadership, and transformational leadership
task leadership
organizes work, sets standards for the tasks, keeps members focused on task, tends to be a directive style, high achievement for groups equals (specific, challenging goals and progress reports)
social leadership
builds teamwork, mediates conflict and offers support, tend to delegate authority and welcome input
transformational leadership
leader provides vision and inspiration, exerts influence, motivates the group to identify and commit to the group, and tends to be charismatic, energetic, self-confident, and extroverted