ENTI 359 Exam 2

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75 Terms

1
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What does the innovation premium measure?

The portion of market value attributable to investors' expectations of profitable future innovations.

2
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Why can an inventive company have a low innovation premium?

New inventions may fail to generate profits or convince investors of future growth.

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What did Tesla's high valuation despite annual losses suggest?

Investors expected substantial future profits from electric vehicles, software, and other growth opportunities.

4
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What are the three components of organizational innovation DNA?

People, Processes, and Philosophies (3Ps).

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What is founder imprinting?

Successful founder behaviours become embedded in organizational routines, hiring decisions, and culture.

6
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What did Jeff Bezos ask prospective Amazon employees to identify?

Something they had personally invented, revealing initiative and inventive behaviour.

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What leadership behaviour did A. G. Lafley encourage at P&G?

Direct customer observation, extending discovery beyond the R&D department.

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What five discovery skills generate innovative ideas?

Associating, questioning, observing, networking, and experimenting.

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Which capabilities are associated with delivery skills?

Analyzing, planning, detailed implementation, and disciplined execution.

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Why must innovative teams combine discovery and delivery capabilities?

New ideas require both creative development and reliable implementation to reach customers.

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What did Michael Dell and Kevin Rollins' working relationship demonstrate?

Complementary creativity and execution improve decision-making and implementation.

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What did Microsoft's Defect Prevention Team demonstrate?

Different discovery strengths, combined with trust, can produce better collective solutions.

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What are T-shaped skills?

Deep expertise in one discipline combined with broad knowledge of other fields.

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What three considerations guide IDEO's multidisciplinary product-development teams?

Customer desirability, technical feasibility, and business viability.

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What did 3M's colour-shifting film example illustrate?

Promising technology may fail commercially under unsuitable pricing, distribution, or business-model assumptions.

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How should the balance of discovery and delivery skills change as innovation progresses?

Early exploration emphasizes discovery; manufacturing and scaling require greater delivery capability.

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What are the four stages of BIG's innovation funnel?

Idea generation, winnowing, refinement, and capturing value.

18
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Why should discovery-oriented people participate in early idea screening?

They can recognize possibilities and improve immature ideas instead of rejecting them prematurely.

19
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What complementary expertise did Indigo's management team need?

Microbiology, crop science, manufacturing, regulation, agricultural sales, and commercialization.

20
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What capabilities did Blue River's two founders contribute?

Jorge Heraud brought agricultural technology and business expertise; Lee Redden brought robotics and computer vision.

21
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What expertise did Deere increasingly need beyond mechanical engineering?

Software development, artificial intelligence, robotics, data analytics, and agronomy.

22
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What organizational weakness did Tesla's early production problems expose?

Technical innovation outpaced manufacturing, cost control, and operational execution.

23
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What is an organizational discovery process?

A repeatable routine that encourages employees to generate and develop new ideas.

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What is the purpose of the Five Whys technique?

Identify root causes by repeatedly investigating why a problem occurred.

25
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What did Amazon discover by investigating an employee's conveyor-belt injury?

The workplace lacked a safe place for personal belongings, creating an avoidable hazard.

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How does observing customers differ from interviewing them?

It reveals actual behaviour, workarounds, and problems that customers may not articulate.

27
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How did Keyence systematically generate product ideas?

Salespeople observed customer factory operations to identify unmet needs.

28
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What was the purpose of P&G's Connect + Develop initiative?

Obtain useful technologies and ideas from external inventors, researchers, and organizations.

29
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How did Google Code Jam support organizational innovation?

It identified talented problem-solvers through competitive programming challenges.

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How did IDEO approach its kitchen-tool redesign projects?

Investigate customer problems, observe usage, combine perspectives, build prototypes, and test improvements.

31
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How did Monsanto accelerate agricultural experimentation?

Molecular breeding, robotics, and data analysis enabled faster screening of promising crop genetics.

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What scientific association led to Indigo Agriculture's founding?

Beneficial microbes associated with human health might also improve crop resilience and productivity.

33
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How did Indigo's technology differ from genetically modified seeds?

It applied naturally occurring beneficial microbes without altering the crop's genetic material.

34
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Why did Indigo initially target water-stressed cotton?

Drought created an unmet need, and few existing technologies directly addressed that stress.

35
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What did Indigo's early cotton field trials demonstrate?

Microbe-treated seeds produced yield improvements exceeding 10%, particularly under dry conditions.

36
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Why were multiple field-trial locations important to Indigo?

Soil, temperature, rainfall, irrigation, and other conditions could change treatment performance.

37
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What constraint makes agricultural field experimentation difficult to accelerate?

Fixed planting windows and crop-growing seasons limit opportunities to test and revise products.

38
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What is a stage-gate product-development process?

Development stages separated by decision points with defined evidence, deliverables, and approval criteria.

39
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Why was Indigo considering more formal product-development management?

More crops, markets, employees, and continuing product improvements increased coordination demands.

40
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What manufacturing challenge arose when Indigo scaled microbial treatments?

Moving from small laboratory fermentation to commercial batches while controlling dosage, effectiveness, and cost.

41
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What was Blue River's original proposed market before its agricultural pivot?

Autonomous lawnmowers for golf-course maintenance.

42
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Why did Blue River abandon its golf-course concept?

Customers feared the damage and liability of autonomous equipment more than they valued potential labour savings.

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What customer problem led Blue River toward agricultural automation?

Labour-intensive weed control that created high costs and staffing difficulties for growers.

44
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Why did Blue River select lettuce thinning as its first commercial application?

High crop value, concentrated growers, frequent harvests, and measurable labour and yield benefits.

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How did Blue River's lettuce-thinning machine select plants?

Computer vision assessed seedlings by characteristics such as size and spacing, then eliminated less desirable plants.

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What potential advantages did Blue River's prototype offer over manual thinning?

Faster field operations, reduced labour demand, and potentially higher yields through improved plant selection.

47
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What are the four organizational philosophies associated with highly innovative companies?

Innovation belongs to everyone; disruption is in the portfolio; small teams pursue projects; smart risks are encouraged.

48
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What evidence indicates employees are genuinely expected to innovate?

Innovation is supported through time, resources, management behaviour, and performance evaluations.

49
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What is psychological safety in an innovative organization?

Employees can challenge assumptions, propose ideas, and report mistakes without fear of punishment.

50
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What was Google's historical 20% time policy intended to encourage?

Employee-led exploration outside normal project responsibilities.

51
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What distinguishes derivative innovation?

Incremental improvements to existing products using established technologies and markets.

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What distinguishes platform innovation?

Substantial changes to a product or architecture without necessarily creating a new market.

53
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What distinguishes breakthrough innovation?

New technologies or business models capable of creating fundamentally different markets or opportunities.

54
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What did Google's historical 70-20-10 allocation represent?

Approximately 70% core improvements, 20% platform extensions, and 10% new business opportunities.

55
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What was Amazon's Two Pizza Team principle intended to achieve?

Small, accountable teams with faster coordination and greater independence.

56
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How should project autonomy change as innovation becomes more radical?

More novel projects generally require greater independence from established organizational constraints.

57
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What defines a productive failure?

An early, affordable setback with an understood cause that produces useful learning without major damage.

58
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How did Indigo reduce farmers' financial risk when introducing its cotton treatment?

It charged $10 per acre only when measured yield improvements exceeded 30 pounds.

59
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What was Indigo's proposed expansion target for 2017?

Six additional launches: two new crops and four new countries.

60
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Why were Indigo's six proposed launches not equally demanding?

New crops required extensive R&D; geographic extensions relied more heavily on regulatory and commercial work.

61
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What were Blue River's two main revenue-model options?

Selling machines outright or retaining ownership and charging for thinning services.

62
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Why did year-round lettuce production favour Blue River's service model?

Frequent growing cycles allowed greater machine utilization and recurring service revenue.

63
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What strategic disagreement separated Blue River's founders from Khosla Ventures?

A focused lettuce-first business versus an early commitment to a scalable agricultural technology platform.

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What did Khosla Ventures mean by “think big, act small”?

Pursue a large long-term opportunity through small, staged investments that reduce important risks first.

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What financing and hiring terms did Khosla Ventures propose?

A $3 million Series A and a 25% employee option pool, rather than the founders' $5 million and 15% proposals.

66
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What were John Deere's Leap Ambitions intended to improve?

Customer economic value, operational productivity, and environmental sustainability.

67
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Why did Deere acquire Blue River Technology for $305 million?

To obtain machine vision and AI capabilities for plant-specific crop treatment.

68
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What made software subscriptions attractive to Deere?

The case estimated 85% software gross margins compared with approximately 25% for equipment sales.

69
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What major concerns limited adoption of Deere's advanced machinery?

High costs, uncertain returns, repair restrictions, data ownership, and software complexity.

70
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How did retrofit-focused competitors challenge Deere's strategy?

They offered lower-cost upgrades and autonomous capabilities without requiring complete equipment replacement.

71
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What was Tesla's original premium-to-mass-market product strategy?

Start with an expensive sports car, then progressively fund more affordable electric vehicles.

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What did the original Tesla Roadster's financial problems demonstrate?

A technically impressive product can be commercially unsustainable without scalable, cost-efficient manufacturing.

73
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What did Tesla's Model 3 production difficulties demonstrate?

Strong customer demand and innovative design do not guarantee manufacturing capacity or profitability.

74
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How did vertical integration distinguish Tesla from traditional automakers?

Greater control over batteries, software, manufacturing, charging, direct sales, and service.

75
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What was Tesla's central challenge at the beginning of 2020?

Scale production and customer service profitably while launching new models and expanding internationally.